Virtuoso Voyages

[pmatawan]

New to O and have 1st cruise booked for travel in 2024.

Made a payment today, and now listed under Amenities and Gifts is: Virtuoso Voyages, which was not on original invoice.

Can someone explain what this is?

[pinotlover]

Virtuoso is one of the consortium of Travel Agencies with which Oceania rotates various benefits such as PPG for their clients. 
 

Your Travel Agency is obviously a Virtuoso member.

[Flatbush Flyer]

1 hour ago, pmatawan said:

New to O and have 1st cruise booked for travel in 2024.

Made a payment today, and now listed under Amenities and Gifts is: Virtuoso Voyages, which was not on original invoice.

Can someone explain what this is?

The big picture:

Once you’ve reached O Club Silver status, O will start giving you complimentary gratuities. Until then, it is a perk most TAs will cover -either on their own (perhaps from their commission) or (often most likely) from “incentive” funds provided as specified by O directly for use by the TA and/or by a TA Consortium to which your TA belongs.

When it is these O incentive funds, you’ll see the designation “OCAPP,” which stands for “Oceania Cruises Amenity Partnership Program,” next to the TA or Consortium name). In some cases (e.g., with multi-segment cruises) you may receive OCAPP gratuities coverage involving both the TA and Consortium.

 

So, what should you do if your O Club status gets you comp. gratuities but your TA/TA consortium have OCAPP funds that will cover them completely? Accept that OCAPP coverage (Oceania and remind your TA (or O if you book direct) that you normally get O Club comp gratuities. When done correctly, your newer O invoice will show complete gratuities coverage by OCAPP $$$ as well as an added line that says something like “O Club $250* (per cabin) SBC “in lieu” of O Club PPG” (per person gratuities).
      *It is my understanding that, years ago, O varied that “in lieu” SBC amount (even to the point of the entire actual amount of the gratuities!). But, apparently that is long gone and it’s now a flat $250 (unless someone here knows otherwise?).