zukecruiser Posted October 18, 2022 #1 Share Posted October 18, 2022 Wondering if anyone has the phone number for the Princess Destination Services Department. Had a hotel change on our recent Maple Leaf land tour and received a letter before we disembarked that we would receive a shipboard credit for the inconvenience, which we never received. Have no further information from Princess on this matter, so it's time to call. Tried chat on Princess wellsite but no response. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted October 18, 2022 #2 Share Posted October 18, 2022 If the number is not listed on your paperwork, I’d probably send a message to refunds department. I assume this is post cruise. princess.com/refund-request There’s also a link for post cruise on the website. https://book.princess.com/captaincircle/customerCare.page 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted October 18, 2022 #3 Share Posted October 18, 2022 1 hour ago, zukecruiser said: Wondering if anyone has the phone number for the Princess Destination Services Department. Had a hotel change on our recent Maple Leaf land tour and received a letter before we disembarked that we would receive a shipboard credit for the inconvenience, which we never received. Have no further information from Princess on this matter, so it's time to call. Tried chat on Princess wellsite but no response. Any help would be appreciated. Ask for Customer Relations or write them at CustomerRelations@PrincessCruises.com. Link to comment Share on other sites More sharing options...
zukecruiser Posted October 19, 2022 Author #4 Share Posted October 19, 2022 Thanks for the suggestions. Contacted the land tour director who stated he would contact Princess to find out what's happening. Hopefully he has better luck than I did. Link to comment Share on other sites More sharing options...
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