davy jones Posted November 7, 2022 #1 Share Posted November 7, 2022 How does Royal handle this? Do they send you a check, or credit it to your credit card? Link to comment Share on other sites More sharing options...
sullyd Posted November 7, 2022 #2 Share Posted November 7, 2022 Like celebrity go to casino charge cash to room Link to comment Share on other sites More sharing options...
crzndeb Posted November 7, 2022 #3 Share Posted November 7, 2022 Go to the casino at end of cruise and cash out whatever you have left of OBC…refundable and non. Wouldn’t trust Royal to refund in a timely matter. Link to comment Share on other sites More sharing options...
davy jones Posted November 7, 2022 Author #4 Share Posted November 7, 2022 Thanks for the info. We disembarked yesterday so casino is not an option. We still have not received the emailed final statement. We have a paper preliminary statement, but there were a couple of charges the last night that we verified on the TV. It should not be a big deal to issue a credit on the cruise credit card. Link to comment Share on other sites More sharing options...
Ken at the beach Posted November 7, 2022 #5 Share Posted November 7, 2022 35 minutes ago, davy jones said: How does Royal handle this? Do they send you a check, or credit it to your credit card? Back to your credit card. Link to comment Share on other sites More sharing options...
Vacation...Yes Posted November 7, 2022 #6 Share Posted November 7, 2022 We just got off the ship on Saturday and we received a refund for our unused refundable credit to my credit card on file yesterday. Very quick. Link to comment Share on other sites More sharing options...
foxgoodrich Posted November 7, 2022 #7 Share Posted November 7, 2022 We've also received a quick refund to the credit card we used for our account. We've only had unused refundable OBC left twice, but both times we received the refund within a week. Link to comment Share on other sites More sharing options...
gbcruise Posted November 7, 2022 #8 Share Posted November 7, 2022 For the 2 cruises we sailed on the Jewel in October both sailings we went to Guest Services the day prior to disembarkation they asked, back to original payment or cash. We took cash both times, one had $18 of nonrefundable left so that just went to our room steward by filling out a form and listing him personally and the amount. Link to comment Share on other sites More sharing options...
davy jones Posted November 8, 2022 Author #9 Share Posted November 8, 2022 FYI - our card was credited this morning, so the refund was quite efficient. We never received the emailed final statement, but the refund amount was the same as shown on the stateroom TV prior to departure. 2 Link to comment Share on other sites More sharing options...
Ret MP Posted November 8, 2022 #10 Share Posted November 8, 2022 At the end of my cruise in May, Ovation, Alaska, I had over $400.00 unused OBC and went to Guest Services and they paid me in cash. Link to comment Share on other sites More sharing options...
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