Holland America come back and sail

[Sunseeker810]

Why do they give slot pay and not a cruise with it???  Just got of the New Statendam with $750 slot play.  I was thrilled, but learned that I would have to pay for a cruise.  There was a lot of confusion on the ship.  It took 3 days for them to activate my drinking package even through I presented the e-mail.  Then, I was told that it was for me only.  So, was my Husband supposed to watch me drink?  This has never happened to me on Norwegian.  Maybe time to got back. 

[tompeter]

We board Rotterdam Sunday and expecting the same Drink Pkg problem. I  emailed my PCC two weeks ago and she assured me pkg was for both in the room...Bringing email along...shall see what happens....