Trying to upgrade our drink package before we board.

[fellswoop]

Leaving for Hawaii  soon on Koningsdam and have HIA. Husband wants to upgrade our drink package to Elite because he wants to try some better wines. Our TA called HAL today and was told that because HIA is a "promotion",  to upgrade to Elite alcohol package we would have to buy it outright. What???? As TAs do, she called back 2 more times  to see if she would get same answer... and it was confirmed.  Not sure why HAL would not take more money when given the chance cuz doubtful anyone who already has a package would put out another $2000 for upgrade on a 17 day cruise. When we board we will check with guest services before getting our first drink. Anyone have success upgrading once on board with HIA?

[Cruise Suzy]

Upgrade once onboard at any bar BEFORE your first drink. Everyone over 21 in stateroom must do the same. Should be about $10 per day. 

[oakridger]

Be aware that as of November 2022 if you want a drink that costs more than the $11 max for signature beverage packages you now only pay the difference (plus 18% gratuity) between the higher drink cost and $11.   You may not want to get the Elite package if it will only be for a few glasses of wine per day.  It depends on how many per day you anticipate.  As mentioned, all over 21 in the cabin must purchase the upgrade if one does.

 

~Nancy

Edited January 3, 2023 by oakridger