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need HELP!

fb0075

By fb0075,
in Regent Seven Seas Cruises

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fb0075

fb0075

Posted
Posted

First let me say, I AM WRONG in this but trying to find some compassion--

 

Does anyone have a higher up contact at REGENT?

I booked the March Voyager Amazon River cruise and took the offer of paying in FULL with a significant discount many months ago and being in penalty Immediately!

Unfortunately, it appears that I wont be able to go because of a family situation that insurance WILL NOT cover---called my TA of 20 years and she received no sympathy from RSSC ---I would swap dates even let them keep the 25K for a year,take a future credit --ANYTHING--

 

ANY IDEAS??

 

FRANK

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