1Virgo Posted February 14, 2023 #1 Share Posted February 14, 2023 Just noticed Celebrity website re benefits of being a Captain Club member, Elite and ElitePlus, showed a 10% discount on upgrading from Classic to Premium. ( Last week it was a 15% discount). But on another part of Celebrity website it stated 15%. Interesting Link to comment Share on other sites More sharing options...
NorthStarStateCruiser Posted February 14, 2023 #2 Share Posted February 14, 2023 Link? Link to comment Share on other sites More sharing options...
MACruisers Posted February 14, 2023 #3 Share Posted February 14, 2023 I just check the website and the discount is showing at 15%. More concerning, all of my points have disappeared. Link to comment Share on other sites More sharing options...
1Virgo Posted February 14, 2023 Author #4 Share Posted February 14, 2023 Your Club Tier Elite 300 - 749 Club Points* Benefits Complimentary Captain’s Club Daily Elite cocktail hour Access to daily coffee lounge for exclusive breakfast One complimentary bag of laundry Complimentary dry cleaning of one item Complimentary access to Persian Garden (on one port day) 10% discount at The Spa 30% off internet package or internet upgrade 10% off beverage package upgrade to Premium pre-cruise 40% discount on any digital or print photo package at the Photo Gallery Private shipboard departure lounge, serving continental breakfast Priority tender service in tender ports of call Status Match with Royal Caribbean Crown & Anchor Society at Diamond Level Show Less 255 Points to Elite Plus 750 - 2999 Club Points* Benefits Two complimentary bags of laundry 15% discount on Specialty Dining cover charge 15% discount at The Spa 35% off internet package or internet upgrade 10% off beverage package upgrade to Premium pre-cruise Link to comment Share on other sites More sharing options...
1Virgo Posted February 14, 2023 Author #5 Share Posted February 14, 2023 Sorry it came out so large. I saw this by logging into my account today Link to comment Share on other sites More sharing options...
1Virgo Posted February 14, 2023 Author #6 Share Posted February 14, 2023 MACruisers, my points had disappeared a week or so ago, then came back. Others had same issue. Makes me suspect updates being done Link to comment Share on other sites More sharing options...
MACruisers Posted February 14, 2023 #7 Share Posted February 14, 2023 I suspect you’re right. Because I currently have no points, I can’t see the same view of benefits you are seeing. It will only display Preview and Classic level benefits. When I click on View all tiers and benefits, it brings me to the digital document I screen shot. I also just checked my Xpress pass for my B2B and it has my Elite Plus, so the IT department is up to its old tricks. Link to comment Share on other sites More sharing options...
jelayne Posted February 14, 2023 #8 Share Posted February 14, 2023 The disappearing points has been reported by tons of people. Many are able to go into their account and delete their CC# and then re-enter the number and their points reappeared. 2 1 Link to comment Share on other sites More sharing options...
true45 Posted February 14, 2023 #9 Share Posted February 14, 2023 (edited) We have had the nice Elite breakfast with smoothies & cappuccino several times in Tuscan or another restaurant on Apex. Bur on the list of benefits for Elites it says cappuccino again. Does that mean these coffees are available at other places and at other times? Just strange to note this benefit in 2 different categories Edited February 14, 2023 by true45 Link to comment Share on other sites More sharing options...
jelayne Posted February 14, 2023 #10 Share Posted February 14, 2023 If you scroll to the end of the info on the link it lists all benefits by level. This is the document I have found to be accurate. https://www.celebritycruises.com/content/dam/celebrity/pdf/updated-captains-club-brochure-v6.pdf 1 Link to comment Share on other sites More sharing options...
the penguins Posted February 14, 2023 #11 Share Posted February 14, 2023 23 minutes ago, true45 said: We have had the nice Elite breakfast with smoothies & cappuccino several times in Tuscan or another restaurant on Apex. Bur on the list of benefits for Elites it says cappuccino again. Does that mean these coffees are available at other places and at other times? Just strange to note this benefit in 2 different categories For Elite only at the Elite breakfast. For Elite+ at the breakfast and unlimited at Al Bacio all day, every day. 1 Link to comment Share on other sites More sharing options...
true45 Posted February 14, 2023 #12 Share Posted February 14, 2023 1 minute ago, the penguins said: For Elite only at the Elite breakfast. For Elite+ at the breakfast and unlimited at Al Bacio all day, every day. Yes you are correct I must have read the form incorrectly thanks Link to comment Share on other sites More sharing options...
1Virgo Posted February 14, 2023 Author #13 Share Posted February 14, 2023 1 hour ago, jelayne said: If you scroll to the end of the info on the link it lists all benefits by level. This is the document I have found to be accurate. https://www.celebritycruises.com/content/dam/celebrity/pdf/updated-captains-club-brochure-v6.pdf yes. I saw that. Then when a notice popped up you can now check your Captain C benefits and points, after login, that is where the above that I pasted showed. as I mentioned, I saw 2 different discount rates Link to comment Share on other sites More sharing options...
HskrCrsr Posted February 15, 2023 #14 Share Posted February 15, 2023 This topic was discussed to some extent recently here: Link to comment Share on other sites More sharing options...
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