Tripmode33 Posted February 23, 2023 #1 Share Posted February 23, 2023 Question for RC cruisers in Australia. After a cruise has ended, do you receive an email statement of your shipboard account? If so, is it in first couple weeks? If not, and a refund is due from a cancelled shore excursion from missed port, do these refunds take time in your experience? Link to comment Share on other sites More sharing options...
resordanis Posted February 23, 2023 #2 Share Posted February 23, 2023 2 hours ago, Tripmode33 said: Question for RC cruisers in Australia. After a cruise has ended, do you receive an email statement of your shipboard account? If so, is it in first couple weeks? If not, and a refund is due from a cancelled shore excursion from missed port, do these refunds take time in your experience? Your account should be emailed in the first 24 hours or so. With shore excursion cancellations, it is a bit more difficult, if you booked on the app prior to your cruise it could take 2 weeks to get your refund. If you booked via the Shore Excursion Desk, it should be immediate. 1 Link to comment Share on other sites More sharing options...
Rare Kangakid Posted February 23, 2023 #3 Share Posted February 23, 2023 hiya, we did 2 cruises on in December and no account emailed after cruise. I did take a screen shot of my account just before disembarking, to reconcile with my credit card bill, just in case. 1 Link to comment Share on other sites More sharing options...
ScottishRobbie Posted February 23, 2023 #4 Share Posted February 23, 2023 (edited) I got off Ovation yesterday morning. Statement was in my emails at 4am today. Also had a print out in my room about midday Tuesday, of course can also be checked on stateroom TV & app at all times when onboard Edited February 23, 2023 by ScottishRobbie 1 Link to comment Share on other sites More sharing options...
Chiliburn Posted February 23, 2023 #5 Share Posted February 23, 2023 They do ask you somewhere, I think it’s in the app or on the TV if you what a emailed statement. But I have always got one. 1 Link to comment Share on other sites More sharing options...
Tripmode33 Posted February 23, 2023 Author #6 Share Posted February 23, 2023 Thank you. I appreciate all these responses. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now