Where to find OBC

[Weluv2cruise2gether]

We sail in 17 days on Anthem. I have been reading how you can see your OBC on the app. We have $100 OBC from NextCruise. But I don’t see where I should find that. I tried the app and the actual website. I even thought to check under DH because he is the 1st one listed on the reservation. I was assured back in August that we have $100 OBC and $250 free slot play. We have never had this before on our other 3 RCL cruises so could someone please share where I would locate this? As usual, I have tried to call RCL but have spent my time on hold without ever speaking to someone and had to hang up because we all have a life and need to attend to other things. Thanks in advance for the help!

[Funky Fusion FoodsJ]

3 minutes ago, Weluv2cruise2gether said:

We sail in 17 days on Anthem. I have been reading how you can see your OBC on the app. We have $100 OBC from NextCruise. But I don’t see where I should find that. I tried the app and the actual website. I even thought to check under DH because he is the 1st one listed on the reservation. I was assured back in August that we have $100 OBC and $250 free slot play. We have never had this before on our other 3 RCL cruises so could someone please share where I would locate this? As usual, I have tried to call RCL but have spent my time on hold without ever speaking to someone and had to hang up because we all have a life and need to attend to other things. Thanks in advance for the help!

Would recommend you contact your TA.

[smokeybandit]

Did you look on your cruise planner?

[Weluv2cruise2gether]

Yes I am currently in the cruise planner and don’t see where I should check. And @Funky Fusion FoodsJ, I booked thru casino royals so unfortunately I’m trying to contact them.

[Weluv2cruise2gether]

So I finally got through to casino royale. They didn’t actually have the OBC or free slot play listed but after a brief hold to research my booking offer, the rep came back on and said that it was their mistake and immediately added the free slot play and also put a request out for the OBC. She assured me that I would see the OBC listed within 24 hours. So glad I was reading CC in prep for our sailing because that is what made me realize I couldn’t find it anywhere! So thanks CC!!

[Scottdalfonso]

28 minutes ago, Weluv2cruise2gether said:

So I finally got through to casino royale. They didn’t actually have the OBC or free slot play listed but after a brief hold to research my booking offer, the rep came back on and said that it was their mistake and immediately added the free slot play and also put a request out for the OBC. She assured me that I would see the OBC listed within 24 hours. So glad I was reading CC in prep for our sailing because that is what made me realize I couldn’t find it anywhere! So thanks CC!!

When it does get added, you'll see it right on top of the website when you log in and click "plan my cruise" , right up top in the right hand corner, you'll see the date of your cruise, and the OBC will be listed right next to it. 

[Weluv2cruise2gether]

58 minutes ago, Scottdalfonso said:

When it does get added, you'll see it right on top of the website when you log in and click "plan my cruise" , right up top in the right hand corner, you'll see the date of your cruise, and the OBC will be listed right next to it. 

Thanks!! I’ll look there tomorrow when the 24 hours is up!!😀