Watch your onboard account very carefully on Rotterdam

[cbr663]

Onboard accounting errors have been an issue for a very long time, although, I don't recall it ever being as bad as it is reported here.

 

[RD64]

On 3/7/2023 at 5:18 PM, dfish said:

What can you do?   I just deal with it as it comes.  30 years in a classroom with teenagers taught me to be stoic.  As I told the teenagers, no sense raising my blood pressure because they were being a fool.

Midland Michigan! Go annually to see the cross - Upper Penninsula here - well SSM Ontario actually.

Edited March 11, 2023 by RD64

[Wakepatrol]

[boze9999]

As frequent cruisers, our solution is to go to guest services/Neptune Lounge every morning and request a printed invoice (which can vary from the app or tv summary we have found). Even though we shouldn't have to spend the time and energy, I would rather check the accuracy daily and get the corrections daily than argue over the cumulative errors at the end of the cruise. We present the errors highlighted/circled on a paper invoice, we ask them to make a copy so we always have our copy and a clean paper trail to monitor the corrected invoice the next day when we request our new printout. This is our system and has relieved a lot of end of cruise stress for us.