Chat Feature

[trbarton]

Anybody had any problems with the “CHAT” feature?  I can’t get it to work on several devices. 
 

Tom😀

[Rick&Jeannie]

What exactly do you mean by "can't get it to work"?  What are you seeing?  Error message?

[trbarton]

6 minutes ago, Rick&Jeannie said:

What exactly do you mean by "can't get it to work"?  What are you seeing?  Error message?

I tap on chat & it doesn’t take me anywhere. It’s like the chat button isn’t working. 
 

Iv’e never had this happen before. 
 

Tom🤔

Edited March 30, 2023 by trbarton

[Rick&Jeannie]

What type of device are you using?  Have you tried a different device?  Different browser?  Reboot? (If a desktop/laptop)

[trbarton]

8 minutes ago, Rick&Jeannie said:

What type of device are you using?  Have you tried a different device?  Different browser?  Reboot? (If a desktop/laptop)

Yes I have, IPhone, IPad rebooted each so I thought their might be an app problem. 
 

Tom😀

[Rick&Jeannie]

Personally, I would give it a shot on a desktop/laptop.  I just prefer doing research & booking on a larger screen.  (Yep...I'm a dinosaur!)

[jeromep]

1 minute ago, Rick&Jeannie said:

Personally, I would give it a shot on a desktop/laptop.  I just prefer doing research & booking on a larger screen.  (Yep...I'm a dinosaur!)

No you are not.  Mobile device browsers are not fully featured and frankly super flaky.  I prefer to be on the web on a computer over my iPad or iPhone.  The iPad is for reading email, through an app, and everything else I do in quantity on the iPad or iPhone is done through an app.  I just don't like the web browser experience on mobile.

[trbarton]

I was just on CHAT from my Lab Top & they were unaware of any problems with Apple Devices. FYI…My IPad Pro is plenty large. 
 

Tom😀

[no1racefan1]

I've had this problem before. No idea what was wrong, but the next day I tried it and it worked fine.

 

[EDDY0827]

Tried it twice, got dropped both times.

0 fer 2 - no bueno.