Transfer reservation from HAL to TA

[northernphoenix]

Has anyone had experience of transferring a reservation made by HAL to a Travel Agent??  How might this affect the reservation ?

[doone]

I have done it in the past and it had no affect on the reservation other than now I deal with my travel agent and not HAL.  

Edited April 21, 2023 by doone

[Gail & Marty sailing away]

You have to transfer it with in ___ days.

[Banditswife]

Yes, wondering how many days we have to transfer to TA.

My experience:  our TA sent us a form to fill out & we as the consumer have to fill it out & send to Holland America.  I believe the web address is World_Cruise_Reservations@hollandamerica.com. 

But I don't know how long they allow for you to transfer.  

Edited April 21, 2023 by Banditswife

[Alberta Quilter]

It shouldn't affect the reservation at all.  I just did it.  You do have to transfer within 60 days of booking.  The fare cannot be paid in full at time of transfer.  You'll need info from the TA and you'll have to fill out a form to send to HAL.  If you booked with a PCC, there may be some urge to convince you to stay with the PCC.  In the past, they have offered to match the TA perks with OBC.  Not sure if they do that now.

 

 

[SeaCapt]

It's no big deal. We booked a cruise for next year with the $1 deposit deal, and just transferred it to our regular TA. The form you need is attached, and it has the address to email (or you can fax) right on the form.

Reservation Transfer Request Form.pdf

[SeaCapt]

And FYI, I emailed the form to HAL on a Thursday, and got an auto-reply that they had received it. The following Monday I received an email from HAL that the Agency transfer was complete. Quick, easy and professional.

[Native Floridian 26]

We booked onboard last week on the Transatlantic due to the generous OBC perks for booking onboard ($250 for the 14 days TA).  Has anyone moved one of these to an agent and did the OBC stay intact?  HAL future cruise consultants onboard said onboard booking incentives would stay, but just want to hear in from the experts on this forum.  They said you have 60 days to move it.

Edited April 25, 2023 by Native Floridian 26

[Banditswife]

59 minutes ago, Native Floridian 26 said:

We booked onboard last week on the Transatlantic due to the generous OBC perks for booking onboard ($250 for the 14 days TA).  Has anyone moved one of these to an agent and did the OBC stay intact?  HAL future cruise consultants onboard said onboard booking incentives would stay, but just want to hear in from the experts on this forum.  They said you have 60 days to move it.

Yes, we had booked a longish cruise while on board for a cruise in 2025.  Transferred it to our TA last week.  Her company actually gave us a discount (lower fare) & we keep all the perks we got from booking while onboard + a bit more OBC than what was originally on the booking.  

[Native Floridian 26]

20 minutes ago, Banditswife said:

Yes, we had booked a longish cruise while on board for a cruise in 2025.  Transferred it to our TA last week.  Her company actually gave us a discount (lower fare) & we keep all the perks we got from booking while onboard + a bit more OBC than what was originally on the booking.  

Thanks!  Good info.

[cheriberi]

I am in the process of transferring our booking to our TA for a cruise I booked for my sister & I. Since we do not live in the same household (or state for that matter) Holland America requires a note from me declaring that I am the financially responsible individual for the booking. I assume this just means that I will be responsible for paying for the cruise even though my sister will be paying me for her portion. I assume she will be able to set up her own onboard account. 

[Alberta Quilter]

59 minutes ago, cheriberi said:

I am in the process of transferring our booking to our TA for a cruise I booked for my sister & I. Since we do not live in the same household (or state for that matter) Holland America requires a note from me declaring that I am the financially responsible individual for the booking. I assume this just means that I will be responsible for paying for the cruise even though my sister will be paying me for her portion. I assume she will be able to set up her own onboard account. 

I had the same issue.  If I was not financially responsible for the entire cost, my sister also had to fill out the same transfer form, which is what she did.  I cannot confirm the onboard account part yet because we haven’t sailed yet, but I would make the same assumption.

[Btimmer]

On 4/25/2023 at 2:19 PM, Native Floridian 26 said:

We booked onboard last week on the Transatlantic due to the generous OBC perks for booking onboard ($250 for the 14 days TA).  Has anyone moved one of these to an agent and did the OBC stay intact?  HAL future cruise consultants onboard said onboard booking incentives would stay, but just want to hear in from the experts on this forum.  They said you have 60 days to move it.

We done this multiple times with no problem.  All the benefits stayed intact plus we received the new ones from our TA.  The 60 day rule is correct and you cannot have paid for the cruise in full.