New additional perks to Elite and Platinum ??

[remydiva]

I just got a phone call message from the promo dept wanting to “fill me in on all the new exciting additional perks to the Platinum and Elite loyalty program.

AND they’d really like to talk to me about our recent cruise”

( I’ve gotten 4 emails in the one week we’ve been home asking me to fill out the post cruise survey) 

 

Sounds  like a sales gimmick as it was not from my personal cruise planner.

 

Anyone else get this phone call? 

Edited May 9, 2023 by remydiva

[memoak]

That is most likely bull. I just spent an hour with my CVP this morning changing one 2024 cruise for a casino cruise in the same time span. She has been with Princess for years and never mentioned anything. 

[that]

37 minutes ago, remydiva said:

I just got a phone call message from the promo dept wanting to “fill me in on all the new exciting additional perks to the Platinum and Elite loyalty program.

AND they’d really like to talk to me about our recent cruise”

( I’ve gotten 4 emails in the one week we’ve been home asking me to fill out the post cruise survey) 

 

Sounds  like a sales gimmick as it was not from my personal cruise planner.

 

Anyone else get this phone call? 

Princess Promotions

it is sales

not from your usual Cruise Vacation Planner.

Previously discussed on boards

but search is difficult ( at least

my search)

Edited May 9, 2023 by that

[remydiva]

6 minutes ago, that said:

Princess Promotions

it is sales

not from your usual Cruise Vacation Planner.

Previously discussed on boards

but search is difficult ( at least

my search)

Thanks I did search prior to posting and couldn’t find anything.

needless to say I am NOT phoning back. 

[memoak]

30 minutes ago, that said:

Princess Promotions

it is sales

not from your usual Cruise Vacation Planner.

Previously discussed on boards

but search is difficult ( at least

my search)

That is why I called it bull. I would not believe one iota of any of these 3rd party blind sales calls

[Guest ldtr]

9 hours ago, remydiva said:

I just got a phone call message from the promo dept wanting to “fill me in on all the new exciting additional perks to the Platinum and Elite loyalty program.

AND they’d really like to talk to me about our recent cruise”

( I’ve gotten 4 emails in the one week we’ve been home asking me to fill out the post cruise survey) 

 

Sounds  like a sales gimmick as it was not from my personal cruise planner.

 

Anyone else get this phone call? 

it is probably a call to try and get you to buy a FCC/hotel voucher combination package. These are coming courtesy of ONE (Open Network Exchange). The same company that is now staffing the future cruise sales department on board ship.

 

If the call sounds like a timeshare sales call it might be because the owners of ONE, started and sold a company that allowed people to trade their time share weeks for cruises.

[remydiva]

19 minutes ago, ldtr said:

it is probably a call to try and get you to buy a FCC/hotel voucher combination package. These are coming courtesy of ONE (Open Network Exchange). The same company that is now staffing the future cruise sales department on board ship.

 

If the call sounds like a timeshare sales call it might be because the owners of ONE, started and sold a company that allowed people to trade their time share weeks for cruises.

Wow I had no idea.. so much behind the scenes!

I guess I’ll never know for sure as I’m not phoning back. 

[Familycruzer11]

36 minutes ago, ldtr said:

it is probably a call to try and get you to buy a FCC/hotel voucher combination package. These are coming courtesy of ONE (Open Network Exchange). The same company that is now staffing the future cruise sales department on board ship.

 

If the call sounds like a timeshare sales call it might be because the owners of ONE, started and sold a company that allowed people to trade their time share weeks for cruises.

Got a loyalty call from the Promo dept and it was exactly that - FCC/hotel voucher combo.  Much of the dollars will go right to FCC, but not all.  Some will go to OBC.  To break even or get ahead, you have to use hotel stays and/or have to take advantage of a 7-day resort stay.   Since we mostly cruise, didn't really appeal to us.  It's funny you said "timeshare' because I thought to myself "this sounds a lot like a timeshare pitch".  We happen to have a land trip already booked for a special occasion, but no guarantee we could apply the certificate or hotel credits to the existing (would have to cancel and book new) and there are always 'upcharges'. No blackout dates, but they get around that with inventory quotas (see: Airline companion ticket).  She really tried and even lowered the buy in price slightly at the end, and then pulled a different offer altogether out of her hat. 

 

I could see it having value for someone that knows they will be doing some land stays in 24 months, but we prefer our vacation time on the ships.    If they matched OBC to guarantee a break even (we always find ways to spend that), that would have changed things for us. 

[PacnGoNow]

2 hours ago, remydiva said:

I just got a phone call message from the promo dept wanting to “fill me in on all the new exciting additional perks to the Platinum and Elite loyalty program.

AND they’d really like to talk to me about our recent cruise”

( I’ve gotten 4 emails in the one week we’ve been home asking me to fill out the post cruise survey) 

 

Sounds  like a sales gimmick as it was not from my personal cruise planner.

 

Anyone else get this phone call? 

Here’s one thread, on page 23. Many more discussions further back.