Better pricing on my own

[Ellencruise]

On a cruise now and I seem to be able to get a better price on the web, for a future cruise, all perks included, than the future cruise consultant on board can offer. Anyone else ever have this issue?

[Haljo1935]

3 minutes ago, Ellencruise said:

On a cruise now and I seem to be able to get a better price on the web, for a future cruise, all perks included, than the future cruise consultant on board can offer. Anyone else ever have this issue?

I have had that happen a couple times. I logged in and showed the price to the FCC who adjusted the price. They've never told me why that would happen, just always adjusted it.

[Ellencruise]

1 minute ago, Haljo1935 said:

I have had that happen a couple times. I logged in and showed the price to the FCC who adjusted the price. They've never told me why that would happen, just always adjusted it.

Hmm good idea but she wouldn’t budge when I told her, didn’t show her.

she claimed she had the most up to date pricing. Oh well, I’ll have my TA do it!

[Mary229]

If you have a casino discount attached to your account it may not show for the consultant.   I rarely book onboard but I buy the FCD and enjoy the refundable, low deposit with any cruise.   Even on a recent casino free cruise they asked if I wanted to use my FCD for the booking fee, I declined .  The only difference is I don’t get the onboard OBC which for us is not large as we never book suites 

[Ellencruise]

1 minute ago, Mary229 said:

If you have a casino discount attached to your account it may not show for the consultant.   I rarely book onboard but I buy the FCD and enjoy the refundable, low deposit with any cruise.   Even on a recent casino free cruise they asked if I wanted to use my FCD for the booking fee, I declined .  The only difference is I don’t get the onboard OBC which for us is not large as we never book suites 

No casino but she did have my account up to view and still showed me her inflated prices

[Mary229]

Just now, Ellencruise said:

No casino but she did have my account up to view and still showed me her inflated prices

Not all onboard consultants are created equal.  Just buy the FCD, they will notify your agent.  

[Haljo1935]

15 minutes ago, Ellencruise said:

Hmm good idea but she wouldn’t budge when I told her, didn’t show her.

she claimed she had the most up to date pricing. Oh well, I’ll have my TA do it!

I received similar response about them having the most current pricing so I logged in in front of them and handed them my phone. I had taken screenshots just so I was covered in case the internet decided to crash, which it did only 1 time and they honored the price from the screenshot.

Also, if HAL is running a reduced deposit promo while you're booking onboard, you may have to ask for it as the FCC .at automatically put in $100 deposit pp; I've also had that happen.

[Ellencruise]

A laugh for everyone’s Sunday, the web was showing me GBP pricing!!!
My apologies to the HAL atmosphere that I might have been putting anger waves out there!
I think pricing is better onboard today

Still laughing 🤣🤣

[Gail & Marty sailing away]

Does it include Port fees and taxes?

[Ellencruise]

Just booked!  Now I need to read reviews of Volendam

[Boatdrill]

On 7/30/2023 at 7:21 AM, Ellencruise said:

 

 

Edited July 31, 2023 by Boatdrill

[fusion927]

Had this happen before, but was getting the price online for a non-refundable fare vs. the TA with the normal (non-HIA) price.