Rare tonyfall1 Posted September 4, 2023 #1 Share Posted September 4, 2023 Hello, I booked a Princess cruise over the weekend on a courtesy hold. I did not put any money down or give any payment information. I thought the hold was for only a day or two, but when I went in and looked at it, it said remaining balance was not due until 11/20/2023 or it will be cancelled. So now I am confused. I will probably call them tomorrow but just wondering if anyone else knows anything about this. Link to comment Share on other sites More sharing options...
NavyVeteran Posted September 4, 2023 #2 Share Posted September 4, 2023 Does it show that any payment was made? If not, it should have a statement the Deposit is due by a certain date. Double check under Invoice & Balance Due to see if it has applied a payment. If you had a Future Cruise Credit, it may have automatically applied it, even if you didn't ask it to. 1 Link to comment Share on other sites More sharing options...
Debb69 Posted September 4, 2023 #3 Share Posted September 4, 2023 It will disappear in couple days (courtesy hold has expiration date of about 3 days). I typically have a couple courtesy holds during sales then decide in a day or 2 if I want to do cruise or not. 1 Link to comment Share on other sites More sharing options...
Rare tonyfall1 Posted September 4, 2023 Author #4 Share Posted September 4, 2023 Thanks.. It shows that no payment was made. I just repeated the process and prior to finalizing the booking it does say we will courtesy hold this booking for you until 9/7. So I assume that is what is happening that it is a hold until 9/7. It just doesn't show it anywhere and I didn't get any emails or anything. Link to comment Share on other sites More sharing options...
Debb69 Posted September 4, 2023 #5 Share Posted September 4, 2023 When I do decide to put a deposit down, it's hard to find. I received 1 lonely email that ended up in spam, stating a booking number to use. Once I do deposit, it shows up 🤷♀️ 1 Link to comment Share on other sites More sharing options...
Rare tonyfall1 Posted September 4, 2023 Author #6 Share Posted September 4, 2023 Thanks, do they send an email letting you know that it is about to expire? Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted September 4, 2023 #7 Share Posted September 4, 2023 2 minutes ago, tonyfall1 said: Thanks, do they send an email letting you know that it is about to expire? No, it just goes away. 1 Link to comment Share on other sites More sharing options...
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