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NavyVeteran

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Everything posted by NavyVeteran

  1. I assume you have the Plus fare - not the separate (way overpriced) Plus drink package. It is not considered a separate package (cancellable before the cruise) - it is part of the fare subject to the same cancellation penalties as the rest of the fare. If you want to change to the basic fare (before final payment), that would be a refare which may require paying the current basic fare (not the fare at the time you booked).
  2. Princess states "Premium Deserts" are included - not all deserts. They can define "Premium Deserts" however they want. If you want to go to Guest Services, you'll just be wasting your time as well as the time of the Princess employee and the other passengers in line behind you. Why complain to the Guest Services employee who has nothing to do with setting the policy defining a "Premium Desert"?
  3. No difference. Either Ocean Now (using the app) or room service (using the phone) is no charge, except for the drink cost in excess of $15 (Plus) or $20 (Premier). If you use the app, the drinks should be charged to the person using the app. If you use the phone, you should be able to tell them whom to charge the drinks to. This could make a difference if one of you reaches the 15 drink limit.
  4. Yes, but you may have to get there early to get one of those seats. On one production show last fall, the room was full and there was a long line waiting for the Premier seating to open up - and only the first people in that line got seats.
  5. The one-time $14.99 fee is for ordering with Ocean Now (using the app) from your room or elsewhere on the ship. If you order room service by telephone, it is $5 each time you order. Both of these are included with Plus or Premier.
  6. Even if you have a different table and a different waiter, you would not need to explain everything each time. As long as you eat in the same dining room with the same dining room manager (aka head waiter), that is what is most important. If you have dietary constraints, you should be ordering the night before from the dining room manager - you will not be ordering from your waiter. They can handle it if you eat in different dining rooms, but it is easier in the same dining room ordering from the same dining room manager.
  7. I recommend you talk with the Dining Room Manager (Head Waiter) at each of the specialty restaurants the day before your reservations. They can then make adjustments.
  8. You will talk with the Dining Room Manager (or Head Waiter). You do not need to talk with the Director of Restaurant Operations (Maitre'd). You are not bothering him - he is doing his job. It's probably easier for him to modify the menu than to try to work out something with your waiter.
  9. Log in to Cruise Personalizer for your cruise. Select "Beverage" from the menu line at the top of the page. "Stateroom Bottled Water Package ($7.08 for 12 (500 ml) bottles" is available to purchase.
  10. You should definitely use either a Cruise Vacation Planner or a TA. With four cabins, you can qualify for some small amount of group amenities (possibly a small amount of OBC) that you would not get if you booked online. Either a Cruise Vacation Planner or a TA should be able to do this.
  11. The Plus Beverage Package Terms & Conditions states under Exclusions: "The package excludes and is not combinable with other Programs, Promotions, Onboard Specials, or Events such as Wine Tastings, Chef’s Table, Buckets of Beer, Specialty Dining cover charges, or food items for sale such as ice cream, etc." You will be charged if you purchase a Bucket of Beer even if you have the package.
  12. Did you book any excursions with OBC? If so, they won't send a credit card refund if the total spent on excursions is more than the total amount charged to credit cards. In effect, they refund to the OBC first and then to the credit cards. Onboard, the excursions (and all other expenses) will be charged first to nonrefundable OBC and then to refundable OBC (including your credit card charges), so you will receive the refunds in refundable OBC.
  13. The PROOF OF ISOLATION - GUEST form I received from Princess had the following information: Date/time reported to the medical staff: Oct 28, 2023 11:30 Date/time isolation started: Oct 28, 2023 11:56 Date/time released from isolation: Oct 31, 2023 10:00 My isolation was approximately two hours less than three days. Princess Vacation Protection credited us for one fourth of the cost of our twelve-night cruise (or three days).
  14. The most accurate and up-to-date information will be a sign when you leave the ship. Even if you have checked elsewhere, it's always a good idea to double check that sign.
  15. Princess provides Mobility Equipment Guidance in Pre-Cruise FAQ in the section on Health & Accessibility. This FAQ does state: "If you are bringing other mobility equipment onboard or if you have booked Princess transfers, pre or post hotel stays, Cruisetours or shore excursions you must complete our Mobility Questionnaire (PDF) and return it to us at least 60 days prior to sailing."
  16. In addition, the person using the wheelchair would need to be able to walk the short distance from the cabin through the door into the hallway - either with the assistance of someone else or using the collapsed wheelchair as a walker. I have one future cruise booked with a non-handicapped room and a wheelchair for DW, but she can walk short distances with a cane and I can take the wheelchair in and out of the cabin.
  17. Princess provides wheelchair assistance for embarkation and disembarkation only. They also will provide a wheelchair if you are injured on the cruise. Otherwise, it is your responsibility to provide one. I have rented one from Special Needs at Sea for DW for our upcoming cruise. They will deliver the wheelchair to the cabin on embarkation, and we will leave it in the cabin when we disembark. I don't know how far in advance you would need to reserve one. We are not taking a wheelchair with us because I don't want the hassle of flying with one. I've heard too many stories of wheelchairs being damaged by airlines. We would certainly take our own wheelchair if we were driving to the port. The airline will provide a wheelchair for use in the airports. We have booked Princess transfers from airport to ship and from ship to airport because of DW's mobility issues. The airport wheelchair will get her to the Princess transfer bus. A Princess wheelchair will take her from the transfer bus through embarkation to our cabin, where the rented wheelchair will be waiting. It will work the same way in reverse on disembarkation.
  18. I had a different experience on a Panama Canal cruise next year. I logged on and saw a promo for a Panama Canal excursion sale. Several of the excursions I had booked were the full sale discount under the price I had originally paid. I happily cancelled and rebooked.
  19. I just made reservations for ten (actually two reservations for five each) in Sabatini's for 6:00 pm on the first night of my cruise in September. I wanted a reservation for ten but that was not available. I tried Crown Grill first, and reservations for five were not available. I had to download and install the app on DW's phone to make the second reservation. I had no problem adding the additional guests from other cabins to the reservation (the reservations were linked so that may or may not have made a difference. I will request that the tables be next to each other when I get onboard. I may try to change the booking to Crown Grill onboard, but I wanted to make sure our family group could eat together on the first night at the time we wanted.
  20. "Panama Canal & Locks Transit by Boat" There are other excursions involving cruises on Gatun Lake, but they do not go through the locks to the Pacific. I would highly recommend this excursion, especially if your ship is going through the new locks. This excursion goes through the historical locks, which I find much more interesting. Note that a private excursion is not an option from Gatun Lake. The ship does not dock. You cannot go ashore unless you are booked on a ship excursion. I also highly recommend you read David McCullough's book The Path Between the Seas before your cruise. It is the definitive history of the building of the Panama Canal.
  21. It doesn't matter when it posts as long as it posts before the cruise is over. It will still be applied to any purchases made on the account, including purchases made before the OBC posts.
  22. Although I recommend asking either the TA or a Princess rep to link the bookings, it is not necessary to book reservations together on the app. All you need is the booking number for the other couple. You can book reservations together even if your bookings are not linked.
  23. There is one big difference between cruise taxes and petrol taxes. Petrol taxes are nonrefundable once you put the petrol in your tank and you don't purchase insurance to refund the cost if you get sick and can't use the petrol. It is reasonable to want to know the nonrefundable cost you are paying for a cruise.
  24. The reason they do not call Princess Vacation Protection (PVP) insurance is that it is not insurance. It does include some insurance components. If you look at the Product Details, you will see the following: Cancellation Fee Waiver (Non-insurance features provided by Princess Cruises) Travel Insurance Benefits (Underwritten by Nationwide) Since PVP includes some non-insurance features, they cannot call it insurance.
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