Can you cancel a tour excursion

[Kittycat]

In Livorno we have booked an excursion which includes climbing the Leaning Tower of Pisa but my friend now has an injury which makes that part of the tour impossible.  Will we be able to transfer to a different tour or get a refund and should we wait until we're on board before enquiring.  We're on Discovery 2 in October.

[dronnygirl]

Hi kitty cat, I believe you can cancel and get a refund up to 24 hours before the trip. If you booked through Cruise Control you can cancel this way or via your agent if that's how you booked. Otherwise you can see the destinations desk as soon as you board 

 

 

 

 

 

 

 

[paulatsea]

Easy to cancel via cruise control - I did this and got a credit card refund in 2 days.
Very easy  - just click the x to delete the excursion from your bookings on cruise control.

[Kittycat]

Thank you everyone, that's a relief. 😊