Dimity Posted October 6, 2023 #1 Share Posted October 6, 2023 Does anyone know who actually assigns GTY suites prior to sailing - is it SS Head Office in the USA or the passenger’s local SS city office - eg Sydney? Link to comment Share on other sites More sharing options...
canderson Posted October 6, 2023 #2 Share Posted October 6, 2023 Good question. RCL employs a "Manager, Hotel Finance, Onboard Revenue, and G&A". Could be that person has some say in final assignments. 1 Link to comment Share on other sites More sharing options...
Rare Stickman1990 Posted October 6, 2023 #3 Share Posted October 6, 2023 47 minutes ago, Dimity said: Does anyone know who actually assigns GTY suites prior to sailing - is it SS Head Office in the USA or the passenger’s local SS city office - eg Sydney? I bet it’s a HO function - having regional sales offices make those decisions would be chaotic as it needs a central point of management - imagine competing regions trying to take all of the potential upgrade spots…. 1 Link to comment Share on other sites More sharing options...
canderson Posted October 6, 2023 #4 Share Posted October 6, 2023 Never mind my previous post. SS doesn't bid out upgrades using a 3rd party company the way Celebrity does. So the person I mentioned wouldn't have a role. Guarantees are a little more complicated there. Especially for more fully booked cruises, only after it becomes clearer about how the flow of the upgrade bidding process is moving and available inventory more clear would it be possible to assign guarantees. Too many years traveling on X needs to be unwound in my new SS brain! 1 Link to comment Share on other sites More sharing options...
Rare david63 Posted October 6, 2023 #5 Share Posted October 6, 2023 5 hours ago, Dimity said: Does anyone know who actually assigns GTY suites prior to sailing My guess would be a computer! 1 Link to comment Share on other sites More sharing options...
jollyjones Posted October 6, 2023 #6 Share Posted October 6, 2023 Or rather whoever decreed what the algorithm should be that was then programmed into a computer. Link to comment Share on other sites More sharing options...
Rare david63 Posted October 6, 2023 #7 Share Posted October 6, 2023 1 hour ago, jollyjones said: Or rather whoever decreed what the algorithm should be that was then programmed into a computer. Knowing what cruise line's IT is like I doubt that would make any difference😄 Link to comment Share on other sites More sharing options...
Tex1 Posted October 7, 2023 #8 Share Posted October 7, 2023 It’s handled at the head office. It can be assigned anytime, from immediately after booking, or you might not know till you board. 1 Link to comment Share on other sites More sharing options...
Dimity Posted October 13, 2023 Author #9 Share Posted October 13, 2023 Suite number has come through with a 3 category upgrade from Vista - very happy with that whoever was the assignee 🥂 3 Link to comment Share on other sites More sharing options...
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