Has anyone bought an AARP card and not received the email?

[momof4girls]

I bought a $100 gift card on the 11th and haven’t received an email with the number yet.  Anyone else had that happen? I’m hoping that calling AARP today will take care of it. I’ve never had this happen, and I’ve bought multiple cards in the past. 

[ZoeyVictoria]

Are you certain the purchase went through (is the charge on your credit card)?  Is the email possibly in your junk/spam folder?

[teknoge3k]

As ZoeyVictoria said, be sure your purchase went through. Then check your spam/junk folder. The emails usually arrive within a few minutes.

[Drazil65]

Always received via email within minutes of purchase over the years.  Check to make sure transaction is showing up on card used to purchase.   

[ultrafighter]

There was one time I didn't receive a gift card I paid for, and a quick call to AARP fixed it.

[LANDA1995]

I just got about 3,000 in cards this week and I got the emails within a few minutes. 

[ngrund]

6 hours ago, momof4girls said:

I bought a $100 gift card on the 11th and haven’t received an email with the number yet.  Anyone else had that happen? I’m hoping that calling AARP today will take care of it. I’ve never had this happen, and I’ve bought multiple cards in the past. 

 

4 hours ago, teknoge3k said:

As ZoeyVictoria said, be sure your purchase went through. Then check your spam/junk folder. The emails usually arrive within a few minutes.

Also before calling, just check your transaction history on the AARP rewards site and/or if the card is still in your cart

[momof4girls]

Thank you guys for your responses! I used the "chat" option since I am busy at work, and the nice rep just resent the email to me. She doesn't know why it never arrived. I checked all my folders, even. At least it was a quick fix, and it didn't took much time out of my day (as opposed to my last phone call with Carnival).