Booking confirmation to wrong email address

[hkymre]

This morning I received a purchase confirmation from internet_purchases@seabourn.com for a meal for 2 on 6th Feb 2024 in The Grill by Thomas Keller

The problem is that I haven't booked a cruise with Seabourn, the name on the booking isn't me & I've even never registered on their site.

 

The email isn't spam as all the links go to the Seabourn site so I've no idea what's going on here

 

*I've just realised that Seabourn are part of the Carnival group & I cruised with Holland America last month which partially explains why they might have my email address*

Edited November 13, 2023 by hkymre

[tjcox9]

As a cruiser on both lines, I know that their websites and phone apps are virtually clones of one another, so since both are so glitchy anyway, it seems anything might happen!! 

[Mr Luxury]

7 hours ago, hkymre said:

This morning I received a purchase confirmation from internet_purchases@seabourn.com for a meal for 2 on 6th Feb 2024 in The Grill by Thomas Keller

The problem is that I haven't booked a cruise with Seabourn, the name on the booking isn't me & I've even never registered on their site.

 

The email isn't spam as all the links go to the Seabourn site so I've no idea what's going on here

 

*I've just realised that Seabourn are part of the Carnival group & I cruised with Holland America last month which partially explains why they might have my email address*

They just want you to book another cruise but this time spend more money on a better line.😀