Where can I find Voyagers Club number?

[Mediterranean_Honeymooner]

I did my first MSC sailing in May 2023.  At that time, I tried to do the status match, but never heard anything back, so I let it go.  Now I have booked my second MSC cruise.  I should have a Voyagers Club number from my first sailing, but I can’t find it anywhere.  I tried “sign up for Voyagers club” and it said my email was already in use, so I know I should have one.  But I have checked email, website, app, and I cannot find it anywhere.  Is there anywhere to find this number so I can apply it to my new booking?  Trying to avoid calling if possible.

[Ottawa_Cruiser]

If you've booked a second cruise, it should appear in the app in the "profile" section. If it's not there, I would touch base with the Voyagers Club.

[rikitikitavii]

8 hours ago, Mediterranean_Honeymooner said:

I did my first MSC sailing in May 2023.  At that time, I tried to do the status match, but never heard anything back, so I let it go.  Now I have booked my second MSC cruise.  I should have a Voyagers Club number from my first sailing, but I can’t find it anywhere.  I tried “sign up for Voyagers club” and it said my email was already in use, so I know I should have one.  But I have checked email, website, app, and I cannot find it anywhere.  Is there anywhere to find this number so I can apply it to my new booking?  Trying to avoid calling if possible.

Voyagers Cub email

mscvoyagersclub@msccruisesusa.com

[Essiesmom]

If you saved your cruise card, it’s printed on the front, lower right, in tiny print.  EM

[Mediterranean_Honeymooner]

On 11/28/2023 at 9:23 AM, Ottawa_Cruiser said:

If you've booked a second cruise, it should appear in the app in the "profile" section. If it's not there, I would touch base with the Voyagers Club.

It doesn’t.  But when I try to sign up again it says my email is taken. 🤔