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8 minutes ago, mshaines said:

Seriously considering rebooking an NCL Alaska cruise on the Koningsdam.  We're booked in the Have on the Encore just having trouble justifying the price since we don't care about a lot of the large ship amenities.  Would definitely want CO, but not necessarily attached to having a Neptune Suite and availability this summer is seeming limited.  Forgive the dumb question (and hijacking the thread), but what is the best way to figure out whether CO is still available?  Just call HAL?  (I typically book online using one of the TAs that does good OBC or refund after the cruise; service when you call them can be somewhat mixed.)  TIA!

The only way to find out if CO is available is to ask when you book, specifically if you want the included category upgrade. This should be done with whoever you use to book the cruise, but cannot be done if you book online, so call and book. 

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1 minute ago, terrydtx said:

The only way to find out if CO is available is to ask when you book, specifically if you want the included category upgrade. This should be done with whoever you use to book the cruise, but cannot be done if you book online, so call and book. 

 

Thanks!  

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On 12/23/2023 at 2:49 PM, POA1 said:

You're welcome. Bear in mind that CO has a limited capacity. If you think you want it, you should add it early. If you wish to take advantage of the upgrade, you need to pay for it right away. It's non-refundable. Add the cruise protection if you worry about the possibility of canceling.

We have booked a TA on the Nieuw Statendam 15 days from Rome to FLL and we are thinking of adding CO to our booking.  Because we are in an accessible Verandah, we aren't sure the room upgrade will work for us.  Trying to weigh the other CO benefits to determine if it is worth it.  We didn't realize that the charge for CO wasn't refundable, if for some reason we needed to cancel.  We always get insurance, but usually add it only closer to final payment and with an outside agency.

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8 minutes ago, cruisinsince75 said:

We have booked a TA on the Nieuw Statendam 15 days from Rome to FLL and we are thinking of adding CO to our booking.  Because we are in an accessible Verandah, we aren't sure the room upgrade will work for us.  Trying to weigh the other CO benefits to determine if it is worth it.  We didn't realize that the charge for CO wasn't refundable, if for some reason we needed to cancel.  We always get insurance, but usually add it only closer to final payment and with an outside agency.

You might be right about the upgrade not working for you, but sometimes location of the stateroom determines price, so it's worth taking a look. Since the Nieuw Statendam is one of the newer pinnacle class ships, there is a separate dining room, which is very nice.

Probably a tough decision. On our last cruise my cousins didn't use CO for an upgrade, but they still thought it was worth it for the early embarkation, disembarkation in certain ports, dining, etc.

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