Brazil e-Visa assistance

[Mike Moore]

Greetings all - wanted to share the below for guests in the US, Canada and Australia that are experiencing issues with the process for applying for an e-Visa with Brazil. The first file below outlines what an acceptable photo looks like, and the second file may be uploaded to the application website in lieu of sending the banking documents. 

 

Further, if you have begun the application process and have been issued an application number, please provide Regent with that application number by sending it along with your full name and reservation number to RSSCOps@rssc.com as soon as possible.

 

I'm afraid that is the extent of my knowledge on the subject, so if you have any further questions or need assistance, please reach out to our call center in your country. Thank you all, and Happy New Year!

 

https://www.rssc.com/sites/default/files/2023-12/annex-a-photograph-guidelines.pdf

 

https://www.rssc.com/sites/default/files/2023-12/cruise-line-declaration.pdf

Edited December 28, 2023 by Mike Moore

[klkaylor78]

As a guy in the middle of the process one of the issues with all of the documents is getting them into an acceptable format and an acceptable size.  

The easiest way on a Mac - sorry not a windows guy- is to use the app preview.

 

Open the app - then go to "file"- "open" and browse for your file (photo, bank statement, ship itinerary, or passport data page. Once you get it opened in preview then to to "file" - "export"

T

This window will open - chose pdf even for photos/scans if it is a jpg/jpeg then will be a slider that will allow you to reduce the file size to less than 1MB and then you can save it.  Key is that most iPhone photo are HEIC and are not acceptable and most photos and scans are bigger than 1MB. Sometimes there is no size slider but you can see the pdf file size just below permissions to insure it is less than 1MB.

 

Good luck - this is not an easy process.