Made a booking change earlier today in error - will they waive the fee if I have switch it tomorrow?

[mand75]

Hi everyone,

I made a cruise change today and paid my $250 (for 5 people change fee).

Stupidly, I boooked the incorrect week for the future spring break cruise (my husband and I are both teachers and we have to do the cruise during the school spring break, no options.

If I call first thing tomorrow and beg, do you think they would waive the change fee for me and let me switch it to the following week?

What could I say that might help!

Thanks,

 

[thesmiths]

All you can do is call, be honest and ask them to check with a supervisor.

 

I've done it before and had them switch with no cost and then charge me when I did it again.

 

 

 

 

 

 

 

[mz-s]

Just explain the situation and ask. Worst case the answer is the same as it was before you called.

 

In the future I would recommend you work with a PVP or a TA. While they alone don't have power to waive fees, sometimes they know the right manager to ask to get permission to waive fees 😉

[StephPS79]

I cancelled a cruise by accident once, oof!  I called and they reinstated it for me with no penalty.  All you can do is call and be honest and ask nicely, and hope for the best.

[Haljo1935]

I've had it go both ways, but definitely worth a call. Please update us on the outcome. We're rooting for you!

Edited February 3 by Haljo1935
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