PaperSniper4 Posted February 11 #1 Share Posted February 11 (edited) It's 21 days until we sail. Everything is done online, NCL.com even says we're both checked in, but I cannot print eDoc/boarding passes. Below is the note that keeps popping up. I have no idea what a "Booksafe Travel Protection and other add-ins" are. She does not have her own NCL login ID. I completed not adding any of the extras such as travel insurance, more Wifi, drinks, etc for myself. However, when I check her in, the ability to check "No" or whatever is not there. Anyone know the secret to getting eDocs? I plan to call NCL tomorrow, but do not look forward to spending a couple of hours on hold.😳 Doug Edited February 11 by PaperSniper4 edit Link to comment Share on other sites More sharing options...
Rare cheersforbeers Posted February 11 #2 Share Posted February 11 Call the pre cruise number, someone always answers in a reasonable amount of time, at least they did for us. Hope you get help. Enjoy you cruise Link to comment Share on other sites More sharing options...
JandC_Cruising Posted February 11 #3 Share Posted February 11 2 hours ago, PaperSniper4 said: It's 21 days until we sail. Everything is done online, NCL.com even says we're both checked in, but I cannot print eDoc/boarding passes. If the system shows that you are "both checked in", then you are all set. This is usually shown by green check marks next to everything. It typically takes about 24hrs for the Edocs to be available. If you did this today, check back tomorrow and you'll be able to download those. Link to comment Share on other sites More sharing options...
Rare cheersforbeers Posted February 11 #4 Share Posted February 11 6 minutes ago, cheersforbeers said: Call the pre cruise number, someone always answers in a reasonable amount of time, at least they did for us. Hope you get help. Enjoy you cruise Try this number 866-625-6086, hope it helps Link to comment Share on other sites More sharing options...
Rare schmoopie17 Posted February 11 #5 Share Posted February 11 I recall getting the exact same message popping up when trying to check in Mrs. Schmoopie a couple of years ago. It eventually went away and I was able to complete check in for both of us. But your post brought back not-so-good memories of NCL goofiness. Link to comment Share on other sites More sharing options...
PaperSniper4 Posted February 11 Author #6 Share Posted February 11 Thanks to all you kind folks who replied. I did call NCL, they answered quickly, and the agent said the records showed we were both checked in, and to try to print the documents tomorrow. I was amazed someone answered the phone so quickly! Ha, if you think NCL has a corner on goofiness, you are so very wrong!😎 I would not even know where to begin to describe the issues I've had with Princess, HAL and Celebrity. 😁 Doug 2 Link to comment Share on other sites More sharing options...
Rare cheersforbeers Posted February 11 #7 Share Posted February 11 22 minutes ago, PaperSniper4 said: Thanks to all you kind folks who replied. I did call NCL, they answered quickly, and the agent said the records showed we were both checked in, and to try to print the documents tomorrow. I was amazed someone answered the phone so quickly! Ha, if you think NCL has a corner on goofiness, you are so very wrong!😎 I would not even know where to begin to describe the issues I've had with Princess, HAL and Celebrity. 😁 Doug Doug, Glad it worked out. I download our edocs to my iPhone. Haven’t needed to print physically, just a thought. Enjoy y’all’s cruise Link to comment Share on other sites More sharing options...
PaperSniper4 Posted February 11 Author #8 Share Posted February 11 3 hours ago, cheersforbeers said: Doug, Glad it worked out. I download our edocs to my iPhone. Haven’t needed to print physically, just a thought. Enjoy y’all’s cruise I am old....old, old school! Never leave anything on an electronic device if it's possible to print. Only exceptions for cruises are those 15 page insurance documents and the like! Doug Link to comment Share on other sites More sharing options...
Rare cheersforbeers Posted February 11 #9 Share Posted February 11 14 minutes ago, PaperSniper4 said: I am old....old, old school! Never leave anything on an electronic device if it's possible to print. Only exceptions for cruises are those 15 page insurance documents and the like! Doug We’re old also, I remembe4 big Chief tablets and number 2 pencils. Enjoy your cruise Link to comment Share on other sites More sharing options...
PaperSniper4 Posted February 12 Author #10 Share Posted February 12 12 hours ago, cheersforbeers said: We’re old also, I remembe4 big Chief tablets and number 2 pencils. Enjoy your cruise Thank you! Doug Link to comment Share on other sites More sharing options...
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