Marcolee2868 Posted February 19 #1 Share Posted February 19 Hi, I have download the MSC for me app on my Samsung handset and it works perfectly. However, my wife's iphone is not working and keeps to show the message saying "Sorry, cannot contact server, please try again....", this sentence is shown in Simplified Chinese that my wife does not set with this language.Can you provide me an advice to fix it please? Thank you. Marco Lee Link to comment Share on other sites More sharing options...
Tierun Posted February 19 #2 Share Posted February 19 Best to wait until on board to resolve. Shoreside customer service might not be too helpful. The App works best once connected to the ship’s wifi Link to comment Share on other sites More sharing options...
xcell Posted February 20 #3 Share Posted February 20 What version of iphone? And, are you sure you downloaded the right app? (probably you did but always good to check) And...app other than showing the cruise you will be on doesn't do much until you are set up with the ships wifi... Link to comment Share on other sites More sharing options...
neptuno Posted February 20 #4 Share Posted February 20 Well, having sailed MSC numerous times, the wifi has been spotty at best. Last cruise on Magnifica one phone would connect, while my android would not. Go Figure? Spent several visits to desks in wifi area as well as customer service who took us to their best expert who could not solve the problem. So beware, the package wifi is not always good. Link to comment Share on other sites More sharing options...
mmbcater Posted March 17 #5 Share Posted March 17 Delete and reload... Link to comment Share on other sites More sharing options...
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