Insurance

[Amanda55]

We booked a cruise with friends last year departing early May this year.  At the time they had annual travel insurance. It’s due for renewal on 21 February 2024.  However, when ringing to renew they declared that my friend was awaiting diagnoses for hip pain and has a hospital appointment in April. The insurance company  have now refused to renew the insurance until diagnoses.  The cruise has been paid for in full.   They are now to be left with no cover. Can anyone advise please?
 

[klfrodo]

You have a very valid question and I hope you get some great advice.

I do see that you are from the UK. A very large percentage of people on this particular forum are from the US or Canada and may not (I know I'm not) be familiar with insurance or how it's regulated for UK based clients.

 

May I suggest that you copy your post and put it in the UK Cruisers forum. You might get quicker advice over there. You can find the UK cruisers forum at this link.  UK Cruisers - Cruise Critic Community

 

Good luck

[Amanda55]

Thank you 👍🏻

Edited February 21 by Amanda55