Rare Fletcher Posted March 18 #1 Share Posted March 18 I have an upcoming 37-day cruise and have booked the Long Stay carpark at Heathrow Terminal 5 for £370. I live 120 miles from the airport. Before Silversea sent me the link to Blacklane I did a dry-run with Blacklane to see what they might charge me as a regular non-Silversea booking. For two people it was £350 each way. So £700 or thereabouts in total. Silversea have now sent me the link to Blacklane and I was first surprised to find we had to book as two separate people. Not per car. This was a bit laborious. They wanted to charge us £160 per person each way, so a total of £640, meaning that Silversea’s contribution to our fare was about £60 or £30 each way or £15 per person. Not a good deal. With Silversea’s £150 refund my car park bill has reduced to £220. That’s a good deal. And I don’t have to stress that the driver won’t show up. 3 1 Link to comment Share on other sites More sharing options...
Mayflower1 Posted March 18 #2 Share Posted March 18 (edited) Good Afternoon Fletcher - I too discovered that this ' Luxury Benefit ' really only works if you live within apprx 50miles of Airport/Port. I have a Southampton Round Trip Cruise pending and the Blacklane Add On is far more than I will be charged by my usual Executive Level Provider. Edited March 18 by Mayflower1 word left out Link to comment Share on other sites More sharing options...
Pies4u Posted March 18 #3 Share Posted March 18 That sounds odd - and excessive. I was quoted a similar price as our normal exec limo provider to go from Nottingham to Heathrow when I enquired last year. That was not an inclusive deal, it was just a direct enquiry - £300 each way. (Our normal firm are slightly cheaper tbh & they are top class, reliable and look after us very well). We’ve got a Blacklane incl “door to door” job for Nott’m to Birmingham in 2026 & I believe we will be charged for a couple of miles on each trip as it is about a 52/53 mile trip. I thought they might waive a fee as it is so marginal - so I’ll have to wait to see what they charge at the time. I was told it would be minimal but I’m not convinced based upon Fletcher’s figures. Link to comment Share on other sites More sharing options...
MBP&O2/O Posted March 18 #4 Share Posted March 18 I tried mock booking with them. Two adults with three cases. The 'basic limo' was classified as too small so an upgrade in size was required .... at double the price. I think not 😁 I remember someone pointing out that pre D2D they suddenly offered a 'free' limo service. Coincidentally the prices of the few cruises it was offered on increased by £200? If you did not want the service they offered a 'refund' of £100. Taking the Mickley is a polite interpretation 🙂 Link to comment Share on other sites More sharing options...
Salbags58 Posted March 19 #5 Share Posted March 19 17 hours ago, Pies4u said: That sounds odd - and excessive. I was quoted a similar price as our normal exec limo provider to go from Nottingham to Heathrow when I enquired last year. That was not an inclusive deal, it was just a direct enquiry - £300 each way. (Our normal firm are slightly cheaper tbh & they are top class, reliable and look after us very well). We’ve got a Blacklane incl “door to door” job for Nott’m to Birmingham in 2026 & I believe we will be charged for a couple of miles on each trip as it is about a 52/53 mile trip. I thought they might waive a fee as it is so marginal - so I’ll have to wait to see what they charge at the time. I was told it would be minimal but I’m not convinced based upon Fletcher’s figures. We are 7 miles outside the 50 on our Heathrow transfer and they have charged us £3.87 going and £6,34 coming back, not sure why there is a differential, but does seem rather petty to charge such a small amount anyway Link to comment Share on other sites More sharing options...
Pies4u Posted March 19 #6 Share Posted March 19 Many thanks - that’s helpful to know. Link to comment Share on other sites More sharing options...
Looking 4Answers Posted March 24 #7 Share Posted March 24 Slightly off-topic for those of you in the UK as I'm in the U.S., but I just tried to book our Blacklane transfers and got a pop-up stating "We don't offer service in your area." Apparently Cleveland, Ohio is too far off the beaten track? Anyway, Silversea promptly refunded $200 (give or take £158), which "might" cover an Uber both ways, but certainly not a Town Car. Since we need a 4:30 am pickup we'll do as others have and park at the airport - I don't trust ANYONE to be here at 4:30 on a Sunday morning. Link to comment Share on other sites More sharing options...
Rare Ovener Posted March 24 #8 Share Posted March 24 My first time with Silversea and trying to book Door to Door with Blacklane. I’m 65 miles from Heathrow. The Blacklane app/site couldn’t recognise my address (it’s a normal postal address recognised by every other app, not a difficult one). Couldn’t get any further than that. The website didn’t say out of range. Given the pain in the **** of spending two hours trying to get a booking and failing, all the negative reviews of booking with Blacklane, the extra cost, and Silversea’s contractual refusal to accept responsibility for their delays, I’ve gone for the £150 refund and paid for £200 parking at Heathrow. More peace of mind. BTW I couldn’t book my cabin without Door to Door. Come on Silversea, this isn’t luxury and not a good start. Link to comment Share on other sites More sharing options...
RetiredOnVacation Posted April 2 #9 Share Posted April 2 On 3/19/2024 at 8:58 AM, Salbags58 said: We are 7 miles outside the 50 on our Heathrow transfer and they have charged us £3.87 going and £6,34 coming back, not sure why there is a differential, but does seem rather petty to charge such a small amount anyway I wonder how they measure the 50 mile limit - straight line, most direct route, route avoiding tolls, live traffic avoidance at the time the booking is made .....?? Do they say anywhere? Link to comment Share on other sites More sharing options...
RetiredOnVacation Posted April 2 #10 Share Posted April 2 On 3/18/2024 at 7:05 PM, MBP&O2/O said: I tried mock booking with them. Two adults with three cases. The 'basic limo' was classified as too small so an upgrade in size was required .... at double the price. I think not 😁 I remember someone pointing out that pre D2D they suddenly offered a 'free' limo service. Coincidentally the prices of the few cruises it was offered on increased by £200? If you did not want the service they offered a 'refund' of £100. Taking the Mickley is a polite interpretation 🙂 I guess I just assumed that the contract would include vehicles of sufficient size for the number of people on the booking plus bags - and you're unlikely to be travelling light for a cruise even with the more relaxed dress code! So amazing to hear the standard is a basic limo (even if it's a merc e or s class) We always took the limo credit off the old D2D fare, even being well within 50 miles of LHR. Think we'll stick to the new P2P for here on in! Link to comment Share on other sites More sharing options...
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