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[GrannieNannie]

Is there a way to see charges and payments to my account online?   Got a random charge and hate to have to contact travel agent to see what it is for.

 

Cruise is in November

[loman]

39 minutes ago, GrannieNannie said:

Is there a way to see charges and payments to my account online?   Got a random charge and hate to have to contact travel agent to see what it is for.

 

Cruise is in November

Why would you hesitate to contact the travel agent ?

You paid them a fee for the service and they work for you. 

[Cigar King]

If you're using a TA you need to go through them.

 

That being said, it would be nice if such an option did exist.

[SilkySal]

If you're familiar with your "My Cruises" account, you can view your purchases and payments there. Easier to look up on a personal laptop vs a phone app. If you're not tech savvy, you should call your TA as @Ioman suggested. Unless, since you're using a TA, you may not have that option.

Edited August 1 by SilkySal
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[Ken at the beach]

19 minutes ago, loman said:

Why would you hesitate to contact the travel agent ?

You paid them a fee for the service and they work for you. 

Agree that they should go through them but the client never pays a fee to the TA

[leaveitallbehind]

2 hours ago, Ourusualbeach said:

Agree that they should go through them but the client never pays a fee to the TA

Correct - not directly for the booking.  But there are definitely TA's that will charge fees outside of those charged by the cruise line for modifying, changing, or cancelling a booking made through them. I do understand if a nominal booking fee is charged for direct airline bookings as most airlines don't pay a commission back to the TA for their bookings.  Other than that, not a good practice IMO, as those additional fees come directly from the client. 

Edited August 1 by leaveitallbehind