Deposit towards future cruise

[stever]

In 2003 we put down $200 towards a future cruise while on the Golden. At the time we were told it would expire in 2 years. About a year and a half later I knew we would not be sailing Princess within the time period. So I called to get my $200 back, and was told there is no expiration date for these anymore so use it whenever you like. Today I called to get the $200 back because we have decided we probably wouldn't sail Princess for a long time. I was put on hold to see if it had expired. I explained that I was informed there was no expiration. Long story short, they expire in 4 years and Robin at the 800# is very rude. We got are money back since we were in the time period allowed, but it does bother me that I was told expiration time periods of 2 years then none then 4 years. Lastly, if I didn't call I wouldn't have my $200. Wouldn't it be nice if Princess would call people and tell them their deposits are going to expire shortly and see if they would like to book a cruise or recieve a refund. What a concept a honest and respectable company. LOL Steve

[Toto2Kansas]

The expiration went from two years to four years a while back. I have never heard of there being no expiration on a future cruise. Someone gave you some very bad information.

[dog]

We just used our future cruise deposit to book the Baltics for 2007. Purchased it while onboard the Golden in March 2006.

 

It was clearly stated that we had up to 4 years from the time of purchase to apply it towards a future cruise.

 

It is a great deal! $125 Can. each now and we have the ability to cancel without penalty right up til July 2007.

 

Good to know yours was refunded to you.