Document Pick up at Canada Place

[Tobin]

Has anyone had any experience with pier pick up of documents at Canada Place? We are on the NCL Sun. Have been to Canada Place before and I can't recall every seeing a document pick up desk.

[Budget Queen]

Yes I have had pier pick up- will usually be at a "special services" desk. Just ask the employee monitoring the lines.

[Tobin]

Thanks Budget Queen! Nice to hear from someone who has experienced it.

[megansnana]

Budget Queen,

 

Could you tell me why you would have to pick up your documents at the pier? We're sailing in 21 days and have'nt recieved ours yet.

thanks

 

May16/ Sun

 

[Coral]

When you book a last minute cruise, you often have to do a pier pickup. We booked a cruise 3 weeks before sailing and had to do this in FLL.

[megansnana]

we booked our cruise last July and paid in full last Dec. Not exactly last minute.

 

May16/ Sun

 

[Coral]

Megansnama - I am sure you will get your docs soon

[megansnana]

Thanks, I know I'm just being impaitent. This is our first cruise, and I want the documents in my hot little hands. Friends traveling with us got theirs 10 days ago.

 

May16/ Sun

 

[Budget Queen]

Inquire directly from your booking agent as to where the documents are?? They may be "lost in the mail?" etc.

[merlin123]

Coming from Australia and having booked through a TA in Florida, we did a pier pick-up. I was quite worried about this but it turned out fine. We cruised with Celebrity. We arrived at Canada Place, our suitcases were whisked away (we knew the cabin number) and proceded through the security area and went through to the Celebrity desk. There was no package per se to pick up. They just had us sign a few documents and I handed over the credit card for an imprint and got a cabin card to use. We had filled out various documents online and brought those with us, along with all my receipts from the TA.

 

Have a great cruise. Merlin123

[megansnana]

I called my TA and she has my documents sitting there.....so nice of her to let me know. I'll pick them up this week from her......finally!!

 

May16/ Sun