Onboard Credit

[Ally's Mom]

Our TA told me that we would receive onboard credit for our cruise on the Majesty in January. Is there a way I can find out if it's already posted to our account, or do we even have an account since we don't cruise for 4 weeks? It's only $25 each, but I want to make sure we have it when we board. We're first-time cruisers and don't know how these things work, so any help would be appreciated.

[ronheg]

you're on board credit won't show up until your cruise starts.

[Ally's Mom]

you're on board credit won't show up until your cruise starts.

 

Thanks for your quick response. Should I call NCL to see if they have a record of it?

[Toyz711]

since you booked with a TA, NCL won't talk to you...only to the TA.

you should get something from the TA that shows the OBC. last year, for alaska, we got a OBC from the TA, there was a card in our room that we had to sign and turn in, then it showed up on our onboard account.

[fridaythe13th]

My TA put a note right on my invoice. If you have something in writing I would bring it with you in case there is any question after you board and find it's not there.

[Philob]

We found our OBC coupons in the mass of advertising they leave in your cabin with your Freestyle Daily, they were on colored paper and literally the size of a matchbook.:mad: