Luna'sMom Posted January 3, 2008 #1 Share Posted January 3, 2008 I have been trying to retreive my E-docs for my February cruise. Most people that are going on this cruise seem to have been able to print their tickets but I keep getting a message stating "The reservation is not yet READY to be retrieved. Try again." What does that mean? I booked a long time ago, and paid in full in November, so it is not a new booking. Any ideas? Of course I will call NCL if I cannot print them by the beginning of February. Link to comment Share on other sites More sharing options...
trish1c Posted January 3, 2008 #2 Share Posted January 3, 2008 That's a new one to me. Call one of the 800 #s & ask NCL. That system has been known to screw up but you have time to fix it. Link to comment Share on other sites More sharing options...
Sunspots Posted January 3, 2008 #3 Share Posted January 3, 2008 If you booked a category rather than a specific cabin number, as I did, they told me that a cabin would be assigned to me two weeks before sailing. So it's my guess that you haven't been assigned a specific cabin yet, and may very well be upgraded to the next category if your category is full. Link to comment Share on other sites More sharing options...
Retired not Expired Posted January 3, 2008 #4 Share Posted January 3, 2008 Have you pre-registered for the cruise? Some have reported they could not retreive the docs until they did, others have said they could. They are still having a lot of problems with the web site also. This may be part or all of the problem. Link to comment Share on other sites More sharing options...
gotksgirl Posted January 3, 2008 #5 Share Posted January 3, 2008 Not sure if this helps, but my e-docs disappeared for a while when I logged in at ncl.com and looked at My Cruises. I called and was told to go to www.ncl.com/edocs instead. I looked again a few days later and my edocs are in fact back and printable under the My Cruises section. I never got an email with a link to get my edocs as my travel agent failed to send it to us. Anyways I am not sure where from you were trying to get the edocs (from an email or the edocs website or logging in) so I figured I would mention this. Link to comment Share on other sites More sharing options...
Toyz711 Posted January 3, 2008 #6 Share Posted January 3, 2008 is this from the link you got in a email? or the link on the website? have you gotten the email with the link to the e-docs? if not, you can have it resent. if you used a TA, make sure you are using the NCL reservation number and not the one from the TA. you need to preregistrate on NCL.com..down at "advance book registration". have you created a accound on NCL.com? if you do, you can check on your cruise, book excursions and find out when they assign a cabin. Link to comment Share on other sites More sharing options...
Luna'sMom Posted January 3, 2008 Author #7 Share Posted January 3, 2008 Yep, did all of those things. This will be our 7th NCL cruise. I have a cabin # on our confirmation from our TA. I will give them a call in the next few days. Thanks Link to comment Share on other sites More sharing options...
cruisin_and_diving Posted January 4, 2008 #8 Share Posted January 4, 2008 Try http://edocs.ncl.com/edocs My edocs also seem to "come and go" on the main page; however, I have always been able to access them this way. Link to comment Share on other sites More sharing options...
lynnemac Posted January 4, 2008 #9 Share Posted January 4, 2008 Luna's Mom, I am getting the same message you got. I am fully registered and paid in full. If you get any answers please let us know. It's on NCL's end not ours. Mac:) :) :) Link to comment Share on other sites More sharing options...
Buford T Justiice Posted January 4, 2008 #10 Share Posted January 4, 2008 I have been trying to retreive my E-docs for my February cruise. Most people that are going on this cruise seem to have been able to print their tickets but I keep getting a message stating "The reservation is not yet READY to be retrieved. Try again." What does that mean? I booked a long time ago' date=' and paid in full in November, so it is not a new booking. Any ideas? Of course I will call NCL if I cannot print them by the beginning of February.[/quote'] We face the same problem for our February cruise, as do several others on our roll call. One thing many of us seem to have in common is booking through a large on-line TA (advertised here on cc). I called the TA and he said we probably would't see them until two-three weeks prior to the cruise. Link to comment Share on other sites More sharing options...
wellershoney Posted January 10, 2008 #11 Share Posted January 10, 2008 where is the roll call? i will be sailing on february 9th. Link to comment Share on other sites More sharing options...
mj cruiser Posted January 10, 2008 #12 Share Posted January 10, 2008 I had some problems with the website but I have Windows Vista. They told me they have not upgraded the software on NCL for Vista so I went to work and printed everything...not sure if its the same problem but thought I would mention it Link to comment Share on other sites More sharing options...
katier825 Posted January 11, 2008 #13 Share Posted January 11, 2008 I just got an email a few minutes for my e-docs for Feb cruise! Clicked the link in the email and have already printed it out. If you didn't get an email yet, you probably will very soon! :D Link to comment Share on other sites More sharing options...
clerky96 Posted January 11, 2008 #14 Share Posted January 11, 2008 Until I got the email with the link to our e-docs for our Feb 1st cruise, I got that same message. I also booked through an online agency, but our e-docs were available the day after Thanksgiving. Link to comment Share on other sites More sharing options...
cheesehead7 Posted January 11, 2008 #15 Share Posted January 11, 2008 I have paid in full and registered in advance and am still waiting for the e-mail. :( Link to comment Share on other sites More sharing options...
Luna'sMom Posted January 11, 2008 Author #16 Share Posted January 11, 2008 Hi All; Finally got our e-docs. I never got the email from NCL, I just kept checking every few days and finally there they were. I printed them out, but some of the info was wrong. They had my husband as a new cruiser, but we are actually Silver latitudes members. I called them to fix it but then his advance registration dropped off. I am soo glad that I checked. So when you do get you doc's check everything..... Link to comment Share on other sites More sharing options...
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