mjbelen Posted June 15, 2008 #1 Share Posted June 15, 2008 I will be taking my first cruise at Diamond status in less than three weeks. Though I received a letter from RCL informing me of my new status, I did not receive a pin. I was told that I could get a pin from the concierge on my next sailing. Is this true? If so, does anyone know how I can send an e-mail to the concierge on the Enchantment to see if he really does have the pins. Thanks! Link to comment Share on other sites More sharing options...
Host Kewlguy Posted June 15, 2008 #2 Share Posted June 15, 2008 I will be taking my first cruise at Diamond status in less than three weeks. Though I received a letter from RCL informing me of my new status, I did not receive a pin. I was told that I could get a pin from the concierge on my next sailing. Is this true? If so, does anyone know how I can send an e-mail to the concierge on the Enchantment to see if he really does have the pins. Thanks! We got our pins from the Loyalty Ambassador. You can also call Crown & Anchor and request the pins be sent to you. Link to comment Share on other sites More sharing options...
Kevin's girl Posted June 15, 2008 #3 Share Posted June 15, 2008 Yep, we had to get ours on board. I had made many phone calls to C&A and was told many different things, and the final correct answer was to get it on our next cruise. I had wanted it for our first time in the Concierge lounge, but had to wait until the C&A rep was available on the second day of our cruise. Link to comment Share on other sites More sharing options...
Cruising89143 Posted June 15, 2008 #4 Share Posted June 15, 2008 The pin was in my cabin on embarkation day on the first cruise after making Diamond. If it's not there then check with the Concierge on board. Link to comment Share on other sites More sharing options...
wolfcathorse Posted June 15, 2008 #5 Share Posted June 15, 2008 I just got mine from the LA. She said the LA on the first cruise as diamond is supposed to give it to you. However, Cindy on Freedom didn't have any and she didn't tell me to call C & A for one. So it was finally on Rhapsody that I dared asked for it (the LA on Empress couldn't find any and Majesty's LA was home for an emergency). Link to comment Share on other sites More sharing options...
madforcruising Posted June 15, 2008 #6 Share Posted June 15, 2008 It´s the Loyalty Ambassador giving out the pins, not the Concierge. Link to comment Share on other sites More sharing options...
mohavemommy Posted June 15, 2008 #7 Share Posted June 15, 2008 I will be looking for my pin on my upcoming cruise as well! :D Link to comment Share on other sites More sharing options...
mohavemommy Posted June 15, 2008 #8 Share Posted June 15, 2008 Here's a picture of the pin. :D Link to comment Share on other sites More sharing options...
mjbelen Posted June 15, 2008 Author #9 Share Posted June 15, 2008 Thanks everyone. Love the photo of the pin. Hope the LA has them when I get to the Enchantment. Link to comment Share on other sites More sharing options...
teajak Posted June 15, 2008 #10 Share Posted June 15, 2008 I just got mine from the LA. She said the LA on the first cruise as diamond is supposed to give it to you. However, Cindy on Freedom didn't have any and she didn't tell me to call C & A for one. So it was finally on Rhapsody that I dared asked for it (the LA on Empress couldn't find any and Majesty's LA was home for an emergency).[/quote This shows you how much you can depend on the LA. Link to comment Share on other sites More sharing options...
lady cruise alot Posted June 15, 2008 #11 Share Posted June 15, 2008 Just off the enchantment two weeks ago. As a diamond + member I have not received a pin or updated C & A card. The LA on the enchantment did not have pins but she was kind enough to e-mail crown and anchor and explained that I had not received them. She said I should receive them in about 8 weeks. Also, spoke with someone on the phone at C & A Friday, asking for a new card for my daughter who has misplaced hers. I told them that I am Diamond + but still have my gold cards. They said that when you reach each level it is up to you to ask for a new card, they don't just send them out anymore. Hope this helps.... Link to comment Share on other sites More sharing options...
alexkrn46 Posted June 15, 2008 #12 Share Posted June 15, 2008 Does Diamond Plus have a different pin? We got our diamond pins after calling C&A. Link to comment Share on other sites More sharing options...
Host Kewlguy Posted June 15, 2008 #13 Share Posted June 15, 2008 Does Diamond Plus have a different pin? We got our diamond pins after calling C&A. Yes, Diamond Plus has it's own pin. Link to comment Share on other sites More sharing options...
Barbiegator Posted June 16, 2008 #14 Share Posted June 16, 2008 I will be taking my first cruise at Diamond status in less than three weeks. Though I received a letter from RCL informing me of my new status, I did not receive a pin. I was told that I could get a pin from the concierge on my next sailing. Is this true? If so, does anyone know how I can send an e-mail to the concierge on the Enchantment to see if he really does have the pins. Thanks! We have never received a diamond pin. Guess we need to ask!! Go Gators!! Link to comment Share on other sites More sharing options...
tomko2 Posted June 16, 2008 #15 Share Posted June 16, 2008 We did not receive our pins on our first cruise as D; the LA was filling in for the regular LA and was swapped. No problem, we asked the LA for them on our next cruise and received the pins. More important is the pass to the CL, so we did bring our letter along with us. :D Kathy Link to comment Share on other sites More sharing options...
Silvery Seas Cruiser Posted June 16, 2008 #16 Share Posted June 16, 2008 We have never received a Diamond pin. I had no idea you were supposed to ask the Loyalty Ambassador for one. Now that I know, I will ask for ours on the Independence when we sail in late November. (Let's see how well that goes.;)) Why these matters are kept such a secret. If I hadn't read this thread I would never have known about the pin. I just figured only Diamond Plus members received pins. Link to comment Share on other sites More sharing options...
CMurph Posted June 16, 2008 #17 Share Posted June 16, 2008 Our pins were placed in our cabin on the first cruise after becoming Diamond members. We didn't have to ask anyone for them. Link to comment Share on other sites More sharing options...
mjbelen Posted June 16, 2008 Author #18 Share Posted June 16, 2008 Since now I know that the LA on the Enchantment does not have them, I sent an e-mail to C & A tonight asking how I can get one. When I called them after my cruise on the Libery last September, I was told that I could only get one on my next cruise and that they could not send me one. :( If I do not get a pin prior to or on my cruise, will I need to bring my travel doc's to the concerige lounge to gain admission. I never received a Diamond Card either. Link to comment Share on other sites More sharing options...
RCCL 1 Posted June 16, 2008 #19 Share Posted June 16, 2008 I will be taking my first cruise at Diamond status in less than three weeks. Though I received a letter from RCL informing me of my new status, I did not receive a pin. I was told that I could get a pin from the concierge on my next sailing. Is this true? If so, does anyone know how I can send an e-mail to the concierge on the Enchantment to see if he really does have the pins. Thanks! Ther are indeed Diamond pins available, and your concierge or Loyalty ambassador can get them for you, or crown and anchor will mail them to your home address. See the "current concierges" thread to get the email address which will be the first two letters identifying the vessel followed by" _concierge@rccl.com" Link to comment Share on other sites More sharing options...
Barbee524 Posted June 16, 2008 #20 Share Posted June 16, 2008 Hmm, I never received any pins or a letter regarding diamond status. But, I do get the diamond discounts so I have received what really matters to me. Link to comment Share on other sites More sharing options...
mjbelen Posted June 16, 2008 Author #21 Share Posted June 16, 2008 I tried to send an e-mail to Julian today on the Enchatment and it was rejected as a bad address. I sent it to enconcierge@rccl.com Link to comment Share on other sites More sharing options...
madforcruising Posted June 16, 2008 #22 Share Posted June 16, 2008 I tried to send an e-mail to Julian today on the Enchatment and it was rejected as a bad address. I sent it to enconcierge@rccl.com I think there needs to be an "_" between "en" and "concierge" Link to comment Share on other sites More sharing options...
karena1 Posted June 16, 2008 #23 Share Posted June 16, 2008 I just called C&A and she said to ask the LA on the ship, so I will go and ask on our Aug cruise on Sovereign. She also said they are being phased out and are getting really hard to come by. So hard telling if I will be able to get them or not. Link to comment Share on other sites More sharing options...
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