Fuel Surcharge - UK has to be different !

[roygg]

I was surprised to find out today that Celebrity UK will only give Fuel surcharge refund as on board credit even if you have not yet paid final invoice. This is contrary to US website. see below

for UK version

Further to our communication dated the 5th December 2008 regarding the suspension of the fuel supplement for all Royal Caribbean International sailings that depart on or after January 1, 2009; please be advised of the following important information:

 

Please note that ALL guests with existing bookings for sailings that depart on or after January 1, 2009, will now have the supplement automatically refunded to them in the form of an onboard credit during their sailing. Please be aware that this applies to both paid and unpaid bookings, the original holiday price therefore remains unchanged.

 

Please note that this decision has been made to facilitate a smoother reimbursement process for both our guests and trade partners.

 

 

For US Version

We have suspended our fuel supplement for Celebrity Cruises sailings that depart on or after January 1, 2009, anywhere in the world.

 

The decision reflects the recently sustained lower price of fuel.

 

Effective Monday, December 8, guests making new bookings for sailings that depart on or after January 1, 2009, will not be charged the fuel supplement.

 

 

 

 

Guests already booked on sailings that depart on or after January 1, 2009, will receive a refund of any fuel supplement paid, as follows:

• Guests with existing bookings for sailings that depart on or after January 1, 2009, and who are now paid in full, will have the supplement automatically refunded to them in the form of an onboard credit during their sailing.
  
• Guests with existing bookings for sailings that depart on or after January 1, 2009, and who are not yet paid in full, will have the supplement automatically removed from their outstanding balance.
  

Has anyone got experience on this ? The bigger question will be at what exchange rate !!

 

Any input on this please

[roygg]

IHas anyone got experience on this ? The bigger question will be at what exchange rate !!

 

 

Any input on this please

 

Has anyone received their refund yet ?

[uktog]

We cruise next week on Azamara so will let you know. There is no exchange rate issue as the fuel supplement always was based in $ with a conversion back to sterling for our cruise costs so it will be that dollar amount (I think ours is $15 per person per day) so that gives us a handy amount of credit

 

A