cruiseagona

on't-use-real-name First off, thank you neighbor. I live in Richfield. Second, I just sent off an email to the people you suggested. I will let you know if anything good happens. My travel agent just contacted me. She heard back from NCL and of course, they couldn't find any certificate.

Probably 35% off each person 🙂

I'm trying to be patient but they lie. They say they are transferring me to the Cruise Next department, they do and then no one answers. A message comes on saying "we are open from 9-5" yet no one answers. One person says one thing and another person says the opposite. I sent in a lost/found request for the certificate (sounds funny but it's another way to reach them). Also sent this same message to the Customer Relations dept. I'll send it by snail mail to the corporate offices too. (They don't have email.) Don't know what else to do. And yes, we have already picked out our next cruise on Royal Caribbean.

Norwegian removed a Cruise Next certificate from my account for no reason. We love NCL, love everything about it but in good consciousness can not keep cruising with them when they will not own up to what they did. Nothing is working. Not the fact that we have been on many cruises with them, not the fact that we are Platinum members, nothing. They don't answer their phone lines, transfer us to someone else who never answers, etc. My travel agent can't reach them either. All she can do is submit a form. In the grand scheme of things, I could suck it up and say "it's only one cruise next certificate" that they lost, but I just can't do it. How can I keep giving a company thousands of dollars a year when they won't help us at all. So sad. The only good thing is that switching to Royal Caribbean lets me have Coke instead of Pepsi 🙂

No, that's not it. It has years left on it.

Right now, I'm fuming. Hope someone has an idea to help. I am supposed to have one cruise next certificate in my account. When I went to make my reservation today with my travel agent, she told me that I had zero certificates in my account. To make a long story short, I suspected this as I couldn't find it yesterday and called NCL to inquire. They told me to go through my travel agent. She is off till Friday and my deposit is due then. Called the Cruise Next line and that does not work. I'm waiting for NCL to call me back. Wondering if anyone has any suggestions, tricks or whatever to help get this resolved. TIA.

I've sold several cruise next certificates on the E*ay sight, never with any problems. Sold the last one at the beginning of January. For some reason it is not showing up in his account. (I do not have the cruise next certificate number). Between him and I, we have called at least 8 times. Just called and now they want his birthdate before they will do anything else. They have never asked this before.

1. Do you have any suggestions for how to get this resolved. It has become a pain in the (insert your own body part :). 

2. Do you have a telephone number for the Cruise Next desk? I was told they do not have a specific phone number for that department. According to the rep, they communicate through email. (I have been able to call, it's just that I have to press a million buttons to finally get to them.)

TIA.

Forgot to say that they make foldable ones that are easy to carry around one. Come in a small case.

It's been that way for several years now. Amazon or Ebay sell nice stainless steel ones for not that much.

Been on many cruises and the price seems to be about the same no matter when I book. Is there a "best" time to book a cruise? We want to cruise next February, 2023 and do a back to back cruise. I know we should book early so that we don't have to change rooms after the 1st week, but what is early? Is there a best time?

Take 2 Tylenol about 30 minutes or so before and your temperature should be fine.

45 minutes ago, dcipjr said:

@cruiseagona, you mentioned moving across the country to be with your grandkids—I'm pretty sure that we did the same tour in Costa Rica, I remember talking with you. We were the crazy ones that decided to do a 16-day Panama Canal cruise with our 2-year old daughter. What a wonderful vacation it was. I feel so lucky that we got to do it before the pandemic was declared.

 

For us, we'll travel again once the virus is no longer a threat, which will probably be once there's a readily-available vaccine or highly-effective treatment, which will bring the pandemic to an end. If I had to guess—maybe late 2021.

 

It's hard, because we have family that's international, and we don't anticipate seeing them until next year—let alone cruising.

 

We will miss traveling until then, but it's a conscious decision to stay home to help slow the spread of COVID-19. We're trying to keep in mind that this is just for now—in the future, I'm sure we'll cruise again without a second thought. The more we work together to defeat COVID-19, the sooner that future will be.

Yes, I remember you. Hi. Hope you're doing ok with all of this. I remember you well. It was such a wonderful vacation. We loved seeing you with your little one. It reminded us of traveling with our daughter and of our little granddaughters. Stay well!

16 minutes ago, Diver2014 said:

You can choose to be a prisoner in your own home or you can go out and see the world.  It's your choice.  We can hardly wait to get on a ship but have to wait until November for our next scheduled cruise.  We're not exactly spring chickens anymore and there's still a whole lot of the world we haven't seen.

 

btw, if you don't like the answers folks are posting, why ask the question?  Just to see if anyone agrees with you?  

 

No need to be snarky. And I'm not judging. I don't want to get ill. Don't talk to me about being a prisoner in my own home. You don't know me, so don't judge me by what I ask! We just returned from being away for 6 weeks. We lost our daughter 9 months ago and have moved halfway across the country to be close to our two granddaughters. You are judging, not me!

3 minutes ago, weltek said:

When there is a vaccine and there isn't a stir of another novel virus of this magnitude snowballing. Earliest possible for ME, if those are in place, is 2022. We planned to book one for January, 2021, but no way now. 

Honestly, going on a cruise is falling down much farther in my list of preferred vacations given the crowded shared spaces and potential of being stranded in those confines. I have one cruise that's on my bucket list (Panama Canal) and my extended family really wanted to do an Alaska cruise (I've vacationed there, so it's not a biggie for me...luckily we had to abandon plans to go this fall!), so those might be the only other cruises I take. We'll see if this is more of a blip, or something that starts occurring in the U.S. with more frequency. If it's a blip, my attitude might change with time.

We just returned from a 16 night Panama Canal cruise. Love it. Actually we also did it last year too. Hopefully you'll be able to go.

Just now, shof515 said:

I feel very comfortable on a ship then being at home/on land. with al of the cleaning cruise ships does everyday, it feels safer then my own home and stores in my area

 

i am very looking forward towards my cruise on the Encore in September

I'm not looking to "argue" but how can it be safer than your own home. At home, it's just you and your family. Just those germs. On a ship, your home is with several thousand other people. (I'm trying to figure this all out that's why I ask.)

We were going on a 25 day BTB Alaska and Hawaii cruise end of August and Sept. I'm going to cancel it. Even if they go, I just don't feel comfortable going on a cruise. I so want to go but I feel like it's my heart talking and not my head. My head is telling me not to go. So I'm wondering, when will you feel comfortable cruising again. And what needs to be in place (safety wise on the ship) for this to happen? TIA

The virus "situation". Do you mean the coronavirus? Or the everyday norovirus? Neither has been mentioned. 

We like the food. Cagney's is really good. We got an upgrade to the Haven so have mostly been eating in there. I am truly spoiled.

I'm on the Joy right now. They take great precautions. Also Mexico is not a hot spot for the virus. Have fun.

I don't follow their prices closely and I read that the correct 30% sale is a "fake" sale because they raised their prices before the sale. So how can you tell when they are having a legitimate sale? Do I have to follow their site daily like following the stock market? What are the indicators it is real? I am a Latitudes Platinum member. Would that give me any additional price off?

Got an upgrade to the Haven suite on Joy. Heard that pay per view movies are free. Is there a large variety of movies to choose from? What types are usually available?

We got an upgrade and are now in a "Haven Courtyard Penthouse". If we ask for cans of soda, would that be included? And are cocktails included in the suite too?

Thank you so much for the direct answer. This is what I needed to hear. I was just looking up universal remotes. We are in a mini suite. Does the brand of the universal remote matter? Thanks again.

3 hours ago, BirdTravels said:

Hacking the ship’s TVs is not a task for a technically challenged person. 

I'm not hacking. I am taking my legally purchased movies and watching them with my DVD player. I would like to watch my legal movies on a larger screen legally if possible.

We will be on the Joy in a couple of weeks. I enjoy watching movies. So I went to Goodwill and purchased a bunch of DVDs. I have a little external CD player that I got. Tested it out and I can now watch a movie on my Apple MacBook Pro. Is it true that I can bring a HDMI cable with me so that I can watch the movie on an even bigger screen? I'm assuming one end of the HDMI cable gets hooked up to my computer and the other end to the TV. Will I be able to get to the back of the TV on the Joy? Is there anything else I need to know? Thanks.