Rustyman

If only Celebrity’s mashed tattles were as fun as these😂.

The wifey in the 3rd photo could do with a good dentist😂. Nice one Stockjock 👌.

The waiters, maitre d, etc were embarrassed about what they had to serve but were so professional and did their best. The decision and policy makers are to blame for the food debacle but of course they remain at distance and don’t respond to complaints.

Also you can take 2 bottles of wine on when you embark. We took 2 on each last month and we’re waved through.

Wait until you’re onboard then just buy the one package, it’s commonly done.

Silhouette

It’s funny how the critics of the food have travelled in the past 6 weeks, Celebrity cheerleaders in the main haven’t cruised since the quality slump. Looking at menus doesn’t tell the whole story, wait until you cruise and experience the “new” MDR then comment. We had 14 wonderful Celebrity cruises with a great MDR, in August we had a big shock with the new mashed potato menus. Not just the tatties, the meals in general are a world apart from previous cruises and not in a good way. I hope and pray that the high heid yins at Celebrity see the folly of their ways and reverse their damaging changes.

That’s good to know then, clearly there has been a u turn as Silhouette in August was nothing like your cruise in the MDR.

The food is nothing like those photos in the MDR at the moment, unless of course there had been a swift u turn.

Mashed potatoes with most mains however you can ask for chips/French Fries although these are pretty meh!

OP findings mirror ours from August on the Silhouette. Embarrassing is the very same word I used in an earlier post and it wasn’t used lightly as we’ve always loved Celebity. Why oh why are those at the top making excellent chefs and waiters make and serve such bland unimaginative food? It does look like people who haven’t cruised in the last couple of month are finding it hard to believe the MDR negative reports, I would have too had I not experienced it.

Celebrity don’t seem to care too much about customers, evidenced by the way they are changing the product in a negative way after we have booked. Now this can work both ways if those who are considering cancelling wait until the last moment or just allow their final payment date to pass then Celebrity will struggle to fill their ships. This would give them a wake up call that they can’t treat their customers with such disdain and hopefully lead to a return to what only a year ago was a premium product. Or of course they could allay all concerns by cancelling all of the ridiculous cost saving initiatives recently implemented. We have never based our Celebrity cruises on price alone, our priority has always been quality, you just can’t remove the quality and expect everyone to return, loyalty is hard earned but easily lost.

Mine has always been Zacapa Old Fashioned in the WCB. We were on Silly last month but Zacapa is no more, it’s now 1818 I believe, never had it this time as I wanted Zacapa, so no sale.

Many on CC still don’t believe that there is a real reduction in quality and it will take their next cruise to realise the changes, also the biggest reduction being in the MDR means suite passengers may not be too affected. When they have cruised again I think Celebrity will realise the decrease in future bookings and by then the premium reputation will be a thing of the past. We have 3 bookings for next year on Ascent and Beyond, the prices are now well above what we paid so we may take these cruises but we are now looking at NCL and the 6 star lines for the future. Unless there is a swift u turn by Celebrity next year’s cruises with them will be our last.

I’ve read a few comments on this and other threads criticising the rise in negativity of posts re Celebrity. In the spirit of being a Celebrity cheer boy, this thread apart, I do tend to agree. I feel it important for readers to be informed of Celebrity changes both positive and negative but am an optimist and am hopeful that Celebrity will read about concerns of cruisers and make the right decision on food. Im hoping that if and when I post a new topic on here that it is positive and about how fantastic this cruise line is👌.

I ate there for 12 nights and believe me it was nothing like it used to be or your photos.

Your photos show how it used to be, always excellent, current cruises fall well short of this unfortunately.

Thank you for your positive comments and I hope that you’re right. In anticipation we’ve taken a 3 meal deal in specialities and hope not to hear any negative comments about the Ascent or Beyond. I see that the price is now over £1k more for our Ascent cruise only about 8 weeks after we booked it!

Here’s the CEO’s, I wrote to her and had a phone call response the same day: lhodges@rccl.com

Your review is depressingly following the lines of recent Celebrity reviews, surely they need to change course. Thank you for your honest comments and fingers crossed things improve for your Millennium cruise. Incidentally we were charged for a drink which was included in our Elite hours allowance, only noticed by checking the account on the TV, necessitated a trip to Guest Services to have the charge removed.

I received this but am not resubmitting, they’ll only be interested in positive questions anyhow. If they received 10000 Q’s why ask for more? Surely they can cherry pick nice ones to put before the CEO. A question could be: Does the CEO ever look at CC to find out the thoughts and experiences of cruisers?

??I was on it last week and for the first time we took advantage of the 5-7 free drinks…..Just sayin….

No apparent limit on Silhouette last week and all bars except for WCB serving them.

We were so disappointed as we were on the TA on Silhouette last November and it was a joy in the MDR. Here’s hoping someone in authority is watching and we can go back to the good old days of only months ago.

I’m pretty sure that the staff onboard, including all chefs, have nothing to do with the changes to menus, service or quality of the food, this is clearly a decision from head office made by senior management. The staff on Celebrity are exceptional but it appears that their hands are tied in that they are following orders from above. The only way things can revert back to the previously excellent product is if those at the top chose to do so. I for one hope they do make the change back so we can continue to cruise with Celebrity. If not then no big deal, we’ll go/do something else.