Anchorbuoy

You will get your new loyalty level the day that you board.  You do not need to wait until the exact day.  The cruise consultant onboard will assist getting your new credentials and benefits.  Generally, he/she has a list in advance of who needs to walked through the new level.

On 11/1/2021 at 12:37 PM, Zqueeze1 said:

Here’s a list of the ship’s leadership;

 

Z and TB

Roberto:

Can you post a copy of the next page with the ship's other personnel ?

Enjoying your commentary !!

1 hour ago, CJANDH said:

Muse has gone from Green to Yellow on the CDC chart...

Guests embarking on Sunday have been advised that a "complimentary" rapid antigen test will be required to be able to board.

The Crowne Plaza is pleasant enough and you can see the ships from the hotel.  They have a shuttle to the pier.

6 hours ago, Lois R said:

Good morning,🙂 I got the same email.  Anchorbuoy, are you on next week's sailing too?

No, we are after your cruise.  Otherwise we might have been on the same flights.

Email received from Silversea this morning:

"... In accordance with the State’s latest health and safety recommendations, physical distancing and the wearing of masks will now be required in all indoor public areas aboard Silver Muse, during shore excursions, and when in terminals. While you will still enjoy the social aspect of your voyage, it is important to remain physically distanced from other guests who are not in your travelling party. The use of masks will not be required while seated in restaurants, at tables in bars, and in outdoor areas in which physical distancing can be maintained.

You will still be required to present your vaccination certificate or a printed copy during the check-in and embarkation process. However, you are no longer required to undergo a rapid antigen COVID-19 test during our pre-embarkation health screening. ..."

3 hours ago, jhenry1 said:

If you choose to deviate and then closer to sailing decide to book your own flights and take the credit is that possible or are you locked in to what Regent booked for you

FWIW, on the (US) Guest Statements from Regent:

Guest Cancellation Schedule
The following cancellation charges will be assessed for all cancellations received prior to departure up to the scheduled time of departure....

Airfare                             Within 60 days prior to departure           100% fee
Custom Air Fee             When requested                                         100% fee
Air Supplemental Fee   Within 60 days prior to departure           100% fee

On 11/28/2020 at 4:24 PM, flossie009 said:

I found this CDC website page to be interesting, particularly the following paragraphs.....

 

"What does it mean if a cruise line or cruise ship is not listed on the table above?

If a cruise line or cruise ship is not listed, it means it is not operating and does not plan to operate in U.S. waters during the initial phases of the Framework for Conditional Sailing Order"

 

23 minutes ago, rallydave said:

Believe the list you are referring to is only for ships to repatriate crew and has absolutely nothing to do with passenger sailings.  This list was developed prior to the conditional sailing order as no ships as yet have received a conditional sailing order nor have any done the required test cruise. 
 

The reason Regent ships are not and will not be on that list is they do not need to be because the all left US waters snd have no need to return to perform crew repatriation or exchange.

The CDC appears to have merged the utilization of the chart to include CSO application status.  CSO would be a prerequisite for passenger sailings.

22 hours ago, flossie009 said:

Interesting article debating whether cruise-lines will jump through the CDC hoops or simply wait for vaccination roll out:

https://www.cruisecritic.com/news/5774/

 

On December 7th, CDC again updated the list that shows which cruiselines and ships have a complete and accurate response plan for operating in US waters with the CSO (conditional sailing order).  Regent and all of its ships are still absent. 

It is possible that Regent has decided not to sail in the USA until vaccines are widespread ??

23 hours ago, Mjflowers said:

Topic? What was the topic? Oh yea. Where are the ships now? 
‘Has been relatively civil on this board. Let’s not go back to old times.

Back on topic !

Mariner:  Curaco

Explorer:  Ravenna, Italy

Splendor:  Brindisi, Italy

Voyager:  Olbia (Sardinia) Italy

Navigator:  Naples, Italy

11 minutes ago, tert333 said:

Waiting for the official letter from Regent....

IMPORTANT INFORMATION REGARDING YOUR UPCOMING CRUISE

DATE OF ISSUANCE: DECEMBER 2, 2020

Dear Valued Guest and Travel Advisor*,

Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have made the difficult decision to cancel your upcoming cruise.

For All Active, Paid-in-Full Reservations:

To make up for the inconvenience of canceling your voyage, for all active paid-in-full reservations, Regent will provide a 100% Future Cruise Credit** on the amount paid as of December 2, 2020 when Regent canceled your voyage, plus a Bonus 25% Future Cruise Credit. These Future Cruise Credits can be applied to any reservation within one year on any Regent voyage between now and December 31, 2022.

For All Active, Not-Paid-in-Full Reservations:

For active reservations that have not fully paid their cruise fare, Regent will provide a 100% Refund on the amounts paid as of December 2, 2020. Refunds will be processed within 60 days.

The Gift of Travel Offer

With our Gift of Travel offer, you can enjoy 20% Savings on select 2021 Mediterranean and Northern Europe voyages when booked by December 31, 2020.

Additionally, we have extended our Regent Reassurance policy for bookings made by December 31, 2020 on voyages departing through October 31, 2021. Guests who have paid in full may cancel up to 15 days prior to departure date and receive a 100% Future Cruise Credit. Click here for more details.

**Government taxes and fees, trip insurance, and any pre-purchased items such as Regent Choice excursions or Culinary Arts Kitchen classes will be refunded. The remaining amount paid will be refunded in the form of a 100% Future Cruise Credit and a Bonus 25% Future Cruise Credit. For full details on Future Cruise Credits, please refer to our website. The Future Cruise Credits only apply to bookings where full payment has been received. Some terms may vary by country.

For guests who paid in full and prefer to forfeit the higher value of the 100% and 25% Future Cruise Credits, a 100% refund option is available by completing the Refund Request Form no later than December 16, 2020. Refunds will be processed within 60 days after completing the form.  If any portion of the booking has previously applied Future Cruise Credits, those Future Cruise Credits will be reinstated to the guest’s account and are non-refundable.

We are committed to taking all appropriate steps and actions to combat the spread of COVID-19 and are working closely and in partnership with local, state, federal and global agencies. Additionally, on October 30, 2020 the U.S. Centers for Disease Control and Prevention issued the Framework for Conditional Sailing Order, a roadmap for the steps the CDC will require for resumption of cruise voyages in the U.S. We are reviewing the Order and continue to partner with global and domestic authorities, including the CDC, to chart a path forward.

If you have questions regarding this matter, please contact us using the phone numbers below.

Thank you for your patience and loyalty as we manage through this evolving situation. We sincerely apologize for the inconvenience, and we look forward to welcoming you on board in the future.

Stay well and keep safe,

Regent Seven Seas Cruises

Time to start a new thread.

Regent Seven Seas Cruises® has agreed to voluntarily suspend operations for cruises embarking through March 2021 aboard Seven Seas Splendor™, Seven Seas Explorer®, Seven Seas Voyager® and Seven Seas Navigator®, as well as all cruises departing though April 2021 aboard Seven Seas Mariner®.

On 11/28/2020 at 4:24 PM, flossie009 said:

I found this CDC website page to be interesting, particularly the following paragraphs:

 

"All cruise ships operating in U.S. waters, or seeking to operate in U.S. waters, must comply with all of the requirements under the Framework for Conditional Sailing Order and Technical Instructions even when outside U.S. waters.

As ships become eligible to transport crew members commercially, this page will provide a list of cruise ships meeting those criteria"

 

"What does it mean if a cruise line or cruise ship is not listed on the table above?

If a cruise line or cruise ship is not listed, it means it is not operating and does not plan to operate in U.S. waters during the initial phases of the Framework for Conditional Sailing Order"

 

At present neither Regent Seven Seas Cruises nor any of its ships are listed ☹️.

Draw your own conclusions as to when a Regent ship will next be operating in US waters.

CDC updated the list today (December 1) to show all ships that have a complete and accurate response plan for operating in US waters during the initial phases of the framework for CSO.  Regent and all of its ships are still absent. 

CDC states that the list will be updated weekly, every Tuesday.  Hopefully Regent will be part of the process next time around.

All Regent ships are now waitlisted for January, February, and March.

1 hour ago, flossie009 said:

I read that to say that the cancellation penalty will remain at the level that it was at the time the notice was issued (November 23 2020) and will not increase until the new final payment date

OK, I can see your point and can re-read it your way.  I read it originally to mean the current terms and conditions for penalties would govern until the new final payment date.

It is still a failure in the messaging as it can be interpreted 2 ways with opposite meanings.  Both readings would be correct, which makes it ambiguous.

10 hours ago, DaveFr said:

The normal cancellation penalties between 60 and 120 days were not applicable.

That is good to hear, and that policy would make sense to coincide with a altered final-payment date.

However, Regent is either inconsistent with the policy, or is failing in the messaging.  The wording of the policy email is opposite from your experience.

Here is the full email from yesterday.  Note the warning about NOT changing the penalties (paragraph #2).

12 minutes ago, mrlevin said:

 

 BTW, Regent has just extended until sailings through 31 May the delay of final payment until 60 days before sailing.

However:

Cancellation penalties will remain at their current level until the new final payment date.

3 hours ago, flossie009 said:

An interesting article regarding the CDC 7-day ruling:

https://www.cruisecritic.com/news/5728/

 

............ and one about test cruises:

https://www.cruisecritic.com/news/5719/

 

 

 

Good articles.  Thanks for sharing !

On 11/2/2020 at 10:04 AM, Anchorbuoy said:

The January 5, 2021 Voyager cruise was included in the cancellation.

Add January 6, January 21 and February 4, 2021 voyages aboard Seven Seas Explorer.  Cancelled as of today.

The January 5, 2021 Voyager cruise was included in the cancellation.

1 hour ago, rallydave said:

I am confused also about requirements like the Arctic Cruise that starts and ends in US waters. just like my earlier example about a TA that starts in say Europe and ends in US waters.   Don't believe the CDC has considered all the eventualities like Artic Cruise, T/A's...

Dave:

I think this covers your question.  From page 30 of the Order:

(  f) As a condition of obtaining or retaining a COVID-19 Conditional Sailing Certificate, cruise ship operators must comply with the requirements of this framework. These requirements apply to any cruise ship operating in U.S. waters and to cruise ships operating outside of U.S. waters if the cruise ship operator intends for the ship to return to operating in U.S. waters at any time while Order remains in effect.

   At present, the order will be in effect for one year.

19 minutes ago, mrlevin said:

For Regent yes; not for the rest of the industry.

Completely agree.

On 10/30/2020 at 4:09 PM, Anchorbuoy said:

 

Page 32 of 40 says:

(2) The cruise ship operator must not sail or offer to sail on an itinerary longer than 7 days. CDC may shorten or lengthen the number of days permitted to sail based on public health considerations and as set forth in technical instructions or orders.

 

That pretty much rules out most current itineraries out of Florida in the near term.

42 minutes ago, mrlevin said:

 

A Regent ship by end of year?  

38 minutes ago, Pcardad said:

Yes, a Regent cruise ship....

The CDC guidelines (page 28), "Applying for a COVID-19 Conditional Sailing Certificate" (a) A cruise ship operator must submit the following to CDC prior to commencing restricted passenger operations:....These materials should be submitted at least 60 days prior to the date on which the cruise ship operator proposes to commence restricted passenger operations....

Assuming Regent submitted them today, that would still put the earliest sailing around New Years Day.

Conditional Sailing order explained in plain English:

https://cruiseradio.net/explained-the-cdcs-conditional-sailing-order-for-cruise-ships/

Nice summary !