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Yeah, we've always been Green Lane at embarkation, and never needed to show anything from the app. As long as you've got your medallion and required form of ID, that's all we've ever needed.

Here's another gotcha I've never noticed before, not to say it's not always been there, just never had reason to notice it. On or last cruise we chose to eat at Sabatinis while docked in San Diego. To my surprise, as well as the speciality dining cover charge, there was local San Diego sales tax added. So lesson learned for me, if you want to save that tax payment, don't eat specialty while in port!!

Where can one post discussions regarding the performance of some of these senior staff? I just came off the Crown and have some opinions on Jody Miles that I'd like to hear others thoughts on. Thanks!

A little late, but just dropped in to say that it's usually only the onboard shops that are closed and unavailable while in port on Princess Ships.

Also make sure when you're looking for times that you scroll all the way to the last entry, 8:40pm, on our cruise in 5 days. It was the only time slot that had specialty at the Crown once bookings opened up. I would have liked earlier, but I grabbed one figuring it's easier to move an existing booking than ask for an entirely new one once on board.

Couldn't resist jumping in here as we've experienced just about every issue mentioned in this thread. 1.) App awareness of dining credits. I'll start by saying I'm an android user. We cruised in June and tried to reserve via the app a table for six at Crown Grill, 4 of us were suite guests that should have first night speciality dining comped. The app was not aware of these perks for all parties, but I think may have discounted my wife and I, as 4 had to be payed for with credit card. Once on board we spoke with the concierge to get the other 2 suite guests comped and the cash difference was converted to additional OBC. Having said that, if you've seen the Android app debacle in the main Ocean Medallion app thread, they released 2 updates so far in November. I booked a Crown reservation for my wife and I and it sensed and applied dining credits that were applied to our booking. So I'm not sure if they've done some work on recognizing credits, but it feels like it. 2.) Specialty dining availability once on board: I have been on a short cruise where the Crown was completely booked out ahead of boarding. We were on the Discovery, which has a concierge lounge for suite guests and is available to assist with any problems you have. He also was not able to find an opening. So I'd say it's entirely dependent on the length of your cruise as to whether or not you can book one of the popular restaurants once on board. About 2weeks before sailing they usually open up specially booking to non-suite guests. The booking I mentioned above for the Crown was only available at 8:40pm for all 5 nights of our leg (non-suite booking). So make sure you check all time slots when looking to make a booking pre-boarding. Good luck with your bookings and dining reservations!!

I know right!! The 'other' credit I was referring to in June was the first night Suite Guest perk. I tried booking ahead of the cruise, in the app, for a party of 6, where 4 were eligible for credit, somehow had to end up paying for 4 by credit card. Just yesterday I was able to apply promotional dining credits in the app for a specialty booking for myself and DW. So it was a refreshing experience. I also learned over this experience that when you call the general help number, the front line agents have no more access than you do. They are simply impersonating your login on a phone and the web. I guess they reserve higher level access to your account to higher level customer service staff.

@Bollycats, I think updating to the current version in the google play-store is as safe as any other update you've previously done (this obviously doesn't include version 3.0.108702). One thing I noticed yesterday in the latest app is that it recognised and used Dining credits for a Specialty dining reservation. I know we hadn't been able to do that with a different kind of dining credit back in June. Not sure if that's a true upgraded feature or not. We've had two people reporting on the latest version, from 1 gen old devices to older and lower spec ones, so it seems to be safe. I take no responsibility for anything that goes wrong though! 😃 PS - the disturbing thing is that I can now type version 3.0.108702 from memory. *sigh*

Hello all Android users, just checked and the Playstore now has version 3.0.108730 available. I risked the install and can report, that at least on my Samsung S22+, the Screen Reader permission issue is fixed. You can now update and not risk the malfunctioning 3.0.108702 version being installed.

If you've not sailed out of Galveston before, just beware that because of the liquor laws in Texas, the cocktail options for the initial part of your cruise are very "limited". But I hope you enjoy it immensely!

@SuzieQ521 We're on the same cruise, also coming out of RWC!! According to our Travel Summary, they don't begin actual boarding until 12:00pm. From memory, they open the terminal to departing guests around 10:30-11am, and once you're cleared for boarding, you hang around in various waiting areas until boarding begins. Do you mind if I ask who you've booked a bus/van with?

@ShipWalker Can I ask which cruise is going to be your first Princess Cruise? Just asking as we're doing a 5d out of SF on the 21st.

ShipWalker, On the S23, long press the Princess app, which pops up the contextual box for options like Uninstall, Move, etc, there is a title bar on the top that will read "Princess" and to the right side of the title bar is a little "i". Click that "i" to see app information, scroll to the bottom of it and you will see the version number.

I just got said call from Corporate Guest Relations, basically wanting to thank me for all my input, noting it had been passed to the team and greatly helped them understand where to look for the issue. It was partly to make me feel listened to and let me know the team are working on it. He didn't rule out a hotfix coming before our cruise on the 21st. @hagainps should feel proud that the Samsung workaround you passed on is now on board ships with the Medallion teams. One thing this whole experience has taught me. If you do call in or have some form of chat exchange about app problems, be as specific as possible about what exactly is happening, down to the smallest of details, rather than a frustrated "I can't do X, and Y is broken." If you can provide great detail, they do apparently listen. Also if you feel the first agent you speak to is just reading a customer service script (they most likely are), don't be afraid to ask for the Supervisor. That's who I ended up passing all the screen reader details to this time around. So here's hoping they get a quick fix out for all the non-Samsung users! Happy cruising everyone!

It's now Monday and the only response I've had in Saturdays long X thread with Princess is as follows: "Thank you for your feedback. We have shared your comments with our Guest Services team, who will contact you shortly. We appreciate your patience." This was after I gave them Hagainps's Samsung workaround for those stuck in screen reader mode. Guess I have a phone call coming! Sorry it's not more positive news for those of you still stuck with a broken app!