let's go cruising

I just received an email from Carnival. I am so angry I am shaking. I have to escalate this further. How can I do that? "Thanks for getting in touch with us. Your email has been forwarded to my attention and it is my pleasure to respond. First and foremost, we’d like to thank you for choosing Carnival Cruise Line as your cruise provider.We’re very sorry to hear you and Stephen were unable to sail with us aboard the Carnival Pride. We know you all were looking forward to your cruise and we empathize with your disappointment over having to miss your vacation plans. We have reviewed your request for special consideration and regret that we’re unable to honor your request for a refund/cruise credit. Our records indicate you all did not show for your airline flight and therefore, we are unable to offer compensation. We trust you understand that cancellation charges are a standard industry practice and for this reason we offer Carnival’s Vacation Protection Plan as a safeguard from financial losses of this nature. Thank you for your understanding. We hope you and Stephen will once again consider Carnival when making future vacation plans." I have our Boarding Pass. I have the ticket from the parking lot. I thought they were recording all of the conversations. I know that they took notes the whole time. They are ROBBING US.

Yes. They haven't processed the claim yet. I am not hopeful because flight delays are only a "covered reason" if it is weather related for 24 hours. This was mechanical for two hours.

We were scheduled to fly out June 9, 2022 with Carnival Fly2Fun to London for our Norwegian Fjord cruise on the Pride. The was scheduled to depart the following day. We were scheduled to arrive at the airport at 11 am. The second leg of our journey was delayed two hours we were notified as soon as we got to the airport for our first leg. After three hours begging the Carnival Reps to get us a new flight, we were told that we had just missed the only other flight they could have gotten us on to get us to Dover on time. We were told NOT to get on the plane for our first leg. (It was final boarding at this point.) We were to go home. They were not going to try to get us to the ship at another port. The Rep said that someone would contact us the following day for our FCC. We did not wait to be contacted. We contacted our PVP and Travel Services. We were issued a credit card refund for taxes, port fees, etc. within a few days. It has been more than two months and our PVP says the Review has asked the airline for confirmation. I sent the email and text message we received. We have not been given our FCC. In hindsight, there are several things we would do differently. We trusted Carnival and Fly2Fun to get us there and tell us the truth. Now, they are acting like we made it up or something. We are very frustrated. Does anyone know magic words or something to get us our FCC? We already paid a fortune for the cruise and airfare and didn't go on a cruise. Now, they are holding it without even issuing the FCC!

I'm often frustrated that we can't share good and bad TAs, PVP, CVP whatever. It does not benefit us or the good agents.

Hi! I have never cruised on Princess, but they are my Mother (80) favorite. She would like to book a solo cruise for this coming winter. What is the best way to book a cruise for Princess? A private travel agent, Princess or does Princess have PVP like Carnival? She has always gone to AAA, but they were rude when she went to her new local AAA and her old agent isn't returning her phone call.

Nationwide Mutual

Not that I could see.

I have Carnival insurance because it came with the Fly2Fun. I also bought my own insurance. My policy for Trip Interruption and Trip Cancellation look the same: The Company will reimburse You, up to the Maximum Benefit shown on the Schedule of Benefits, subject to any applicable sub-limits, if You interrupt Your Trip after Your departure or if You join Your Trip after Your Scheduled Departure Date due to any of the following Unforeseen reasons that occur while this coverage is in effect for You: 1. Your Sickness, Accidental Injury or death, that results in medically imposed restrictions as certified by a Physician at the time of Loss preventing Your continued participation in the Trip. A Physician must advise to cancel the Trip on or before the Scheduled Return Date. 2. Sickness, Accidental Injury or death of a Family Member or Traveling Companion booked to travel with You that a.) occurs while You are on Your Trip; b.) requires Necessary Treatment at the time of interruption; and c.) as certified by a Physician, results in medically imposed restrictions as to prevent that person’s continued participation on the Trip. 3. Sickness, Accidental Injury or death of a non-traveling Family Member. 4. The death or Hospitalization of Your Host at Destination during Your trip. 5. After three (3) years of continuous employment at the same company, You are terminated or laid-off during Your Trip, from full time employment by that company through no fault of Your own. 6. Your transfer of employment of two hundred fifty (250) miles or more that occurs during Your Trip. You must have been employed with the transferring employer on Your Effective Date. The transfer must require Your Home to be relocated. 7. You, Your Traveling Companion or Family Member, who are military personnel, and are called to emergency duty to provide aid or relief in the event of a Natural Disaster (this does not include war). 8. Weather that causes complete cessation of services for at least twenty-four (24) consecutive hours of the Common Carrier on which You are scheduled to travel and prevents You from reaching Your destination. This benefit will not apply if the Natural Disaster has been forecasted or a storm has been named prior to purchase of this coverage. NSIITC 2000 13 NW Travel Essential – Ed.06/2021 9. Natural Disaster at the site of Your destination that renders Your destination accommodations Uninhabitable. 10. A Terrorist Incident that occurs in Your departure city or in a city listed on Your Trip itinerary during Your Trip. Benefits are not provided if the Travel Supplier offers a substitute itinerary. This does not include flight connections or other transportation arrangements to reach Your destination. Your Scheduled Departure Date must be no more than twelve (12) months beyond Your Effective Date. A Terrorist Incident that occurs onboard an in-flight aircraft is not covered. 11. You or Your Traveling Companion are a victim of a felonious assault. 12. You or Your Traveling Companion being hijacked, Quarantined, required to serve on a jury or subpoenaed during the Trip; having Your Home made Uninhabitable by Natural Disaster; or burglary of Your principal place of residence during the Trip. 13. You or Your Traveling Companion being directly involved in a traffic Accident while en route to departure (substantiated by a police report provided by You to the Company). 14. Bankruptcy or Default of a Travel Supplier causing a complete cessation of travel services provided the Bankruptcy or Default occurs during Your Trip. Benefits will be paid due to Bankruptcy or Default of an airline only if no alternate transportation is available. If alternate transportation is available, benefits will be limited to the change fee charged to allow You to transfer to another airline in order to get to Your intended destination. This benefit only applies if Your Scheduled Departure Date is no more than twelve (12) months beyond Your Effective Date and Your payment for this Policy is received within the Time Sensitive Period. 15. Strike that causes complete cessation of services of the Common Carrier with whom You or Your Traveling Companion are scheduled to travel for at least twenty-four (24) consecutive hours. The Company will reimburse You up to the Maximum Benefit shown on the Schedule of Benefits, subject to any applicable sub-limits, for the following: (a) pre-paid unused, non-refundable land or sea expenses to the Travel Suppliers; (b) the airfare paid less the value of applied credit from an unused travel ticket, to return home, join or rejoin the original Travel Arrangements limited to the cost of one-way economy airfare or similar quality as originally issued ticket by scheduled carrier, from the point of destination to the point of origin shown on the original travel tickets. In no event will the Company reimburse You for the cash value of Your airline ticket(s) purchased with frequent flier miles. I think I'm out of luck.

I filed under trip interruption. Carnival said we would not be able to join later, so it wouldn't have been a delay. I can't see that the flight being delayed due to mechanical is covered. I see that weather-related flight delays are covered, but the flight has to be delayed a long time (24 hours?).

The second leg of our flight was delayed to the extent that Carnival told us to not even board the plane for the first leg of the trip. (Pride out of London.) I filed Trip Delay (since we were at the airport trying to board the plane) but haven't heard from the Insurance company. We were given a payment for our taxes, port fees and OBC, which we explained in our claim. This has happened to several other people. Carnival SAYS they'll give us FCC (Future Cruise Credit) but they have not. FCC seems like a bad deal. I'd RATHER get my money back.

I've requested a claim form from my independent travel insurance company. I've never filed a travel claim, so I don't really know how it works.

Some of you already read about our experience. Sorry for the repeat. I have heard other people recently missed their cruise because of Flight Problems. I want to hear from you all what has happened for you. We were scheduled for the June 9, 2022 Carnival Pride Norwegian Cruise. Our Fly2Fun flight was scheduled to arrive day of departure (not what we wanted, but sometimes things happen) at 11:00. While checking into our first of two flights, we were notified that our second flight was delayed for two hours for mechanical problems. I immediately called Carnival Travel Interruption Emergency number so that they could get us on another flight. At first, we had to try to convince the agent that that delay would be a problem. By the time we convinced the agents that there was a problem and got connected with an agent who could make a new flight, our first flight was boarding. The agent we were speaking to told us that we weren't going to make the cruise and to just go home. She said the only direct flight to London had left 5 minutes earlier. Further, we were told that there was no port they could get us to later in the cruise. Carnival is refunding our taxes/port fees. They are offering us FCC for the remaining cruise fare and airfare. We were told to write to Reviews@carnival.com and have our case reviewed. We have not heard from them. We feel betrayed. They did not in any way try to get us to our ship as they state in their literature. They are WILLING to keep our money and let us use it at a later date. As my husband reads more on FCC, there are a LOT of strings attached. As I stated, we already PAID for this. I'd like my money back. Maybe we will cruise later. I know a lot of you will point out that flying into the port the day of is risky. We would normally fly in earlier, but life is tricky right now. That's why we used Fly2Fun. It is supposed to reduce that risk. Believe me, missing a cruise that we dreamed and planned for for many months is a punishment. For months while teaching junior high students I would think how it will all be worth it when we are our cruise. I've heard other people also missed their European cruise. I'd like to hear what happened for you all. I'd also like to be a cautionary tale.

We HAVE them, but they weren't on our ticket. If you can't check in for your flight 24 hours in advance and they say there is a name problem, THERE ISN'T. You will just show your passport and no problem. You don't need to worry about that.

At 6:45, while the first flight was finishing boarding, the travel rep told us to go home. Don't get on the plane. I asked about the promise of another flight. She said the direct flight had left at 6:40. We were talking to Carnival from 4 - 6:45. There was time to get us on that flight. We were either talking to gatekeepers, or on hold waiting to talk to the next person for the whole time.

The woman who checked us in at the United counter. That’s how our boarding passes were written.

Is it better to book a cruise you want and keep looking for better deals, or wait until a good deal comes up? I understand that if you wait, there's a risk that you won't get a cabin on the cruise you want. But, if you book the cruise you want, will you be able to use the better deal???

Turns out that that's EXACTLY how United WANTS the names to appear. They just want to check your passport. I don't know why they didn't just say that. It would have saved hours on the phone and a lot of worry. Maybe my thread will help someone. We didn't have any problem checking in, because that is how the names were supposed to be written. (We had another problem, but checking in was not a problem. Our flight was delayed so we couldn't go on our cruise. Mechanical.)

Another bonus of carry on only. Our connecting flight was delayed, so Carnival told us to not even get on the first flight. We had to just go home. No cruise for us. BUT we only had carry on, so we got to just take it home with us.

That’s good to know..

Our Fly2Fun plane tickets list our names on the United Flight as Firstnamemrs Lastname and Firstnamemr Lastname. When we tried to check in 24 hours before the flight, the names don’t match our passports, so we can’t check in. Our call to United referred us to our travel agent. I guess they could tell who made the reservation. Our call to Carnival Travel Services resulted in them taking our number and saying they’d call with an answer. My DH says it’s a mapping issue. I’m worried about our flight.

DH and I are both doing carry on only (small roller carry on and the backpack that fits on top) for our 9-night European cruise. The challenge is that we need cold weather clothes, so we are not packing a lot of choices. Some of my clothes really wanted to go on this trip and are sad to miss it. We leave tomorrow.

We don't really do all that. Our patio is outside to us. The lawn service uses a blower after they mow, and we sometimes clean it, but not every week. However, you are there and seeing it and I am just looking at a picture. It is disappointing when standards fall. I will be seeing the deck with my own eyes in 2 days and 23 hours! YAY!

What am I missing here?

Yes. And also many are not vacationing the way they want to. We are all doing our best to enjoy our cruise.

I go by my middle name too. I understand.