Mauzac

Nor me. We were on Encore only a couple of months ago and all the staff were charming. Not a problem from one of them.

I'm afraid we had an awful experience with leaving something on the ship. It was something to do with health, that actually cost ££££, along with my husband's meds. It had a name and address prominent on the outside of the bag, and was accidentally left in the bedside table. Within 15 minutes of disembarking and realising our error, we were already on the coach going to a SB arranged hotel to wait for our flight. As soon as we reached the hotel, (maybe 20 minute journey) we had the ground staff there contact the ship and we were told they had it safe and to go back to the ship and collect it. Such relief! We caught a taxi straight back and asked the driver to wait. We waited and waited for someone to see us and we eventually had to let the taxi go. After some time, an officer we didn't recognise came out and told us it had been put to 'garbage'. Despite being told it had been found, and was there for us to collect, and catching a taxi back to the ship, it was thrown away. We then had to get another taxi and head back to the hotel and we were very disappointed at how it was handled.

So many have been calling for the end of TKG for so long! I will miss it, because I've never had a problem with it, but I'm also excited by Solis, there's many dishes on the menu that appeal to me

@Nops As far as SB reaching out to you... I wonder if that's because your preferences on your account on the SB website is set to 'no marketing emails'. ? I have mine opened up to emails because they can be quickly deleted (much like the ones that aren't working at the moment!)

Totally agree. I have no idea what's going on with the marketing emails at the moment ... I received another email this morning and one of the cruises was of interest. I clicked on it and it took me to the SB website, but only half of the ports loaded so I have no idea what the complete itinerary is. Of course, there are ways of finding out through other methods, but I don't think SB are realising that decisions turn on a sixpence, who knows but the customer has tabs for other cruise lines open, and would just move to looking into another one, not SB.

I had the same! Every link was sold out, I agree. What's the point? The trouble is, it has a knock on effect of me not bothering to click on any links in marketing emails.

Yes it looks good, although we travel a lot in the Med, and have another home over there, so some of the dishes are a bit what we are used to. However, they are doing bouillabaisse so I'll let them off 😁 I am sure it will be great and we look forward to trying Solis on our Feb Quest cruise!

Here you go... hope it works!

I've seen a sample menu on FB posted by our TA and it looks very good

Oh yes, I should have realised this as I was typing! The TKG on the smaller ships is a quite different set up as far as size.

We will miss TKG but I understand there needs to be change. Our next SB cruise is February on Quest so it looks like we will be enjoying Solis! The menus look good, and great they are utilising the outside area.

@RosieRuby1 I think it takes longer for us in the UK than US clients who often receive it the day they disemark or next day. For us it took about a week and a bit. You shouldn't have to request it, if it shows on your account, it will arrive in your CC eventually!

We have a cruise February next year, likewise can't book TKG (But we do actually like the Grill, sorry!)

We get a lot of notifications for excursions... "get ready for your adventure on RIB seabourn excursion tomorrow" or similar We disembarked a month ago!

Ditto, with a cruise less than six months for me also. I know they only release a small amount of reservations in advance, it's just nice to get a couple booked up before embarkation.

We were due to cruise on the Amazon April 2020, cancelled obviously. We are doing this cruise now, next Spring. Whilst we were consulted about any side effects of the yellow fever jab, we had no hesitation in having it, (late 60s, and 70s) and it is for life. We had no side effects whatsoever.

I know people knock the Colonnade, but we had a couple of excellent evening meals there, sat outside with just dimmed candle type lights. It was lovely. Not just for the dimmed lights, which I like 😂, but the 3 courses were really very good. One lamb dish in particular, and I am not a great fan of lamb! Earth & Ocean I love, unfortunately weather closed it down a few times in Norway. Once we braved the elements, another time it was wonderful sunshine all night 🌞 I have to be in the mood for the MDR, and we did have some fun there dining with others. I, too, prefer the MDR on the smaller ships, not sure why.

I came in from an excursion very uncomfortable after hobbling round in too small borrowed trainers and missed the cases! Thought I was dreaming!

We have been in Svolvaer Lofoten today and we were told they would not be using the tiny airport here and Tromso tomorrow would be possible, but what a shock when we returned from an excursion to..... (drum roll)... Our cases! Thank you for all your help kind people 🥰

Thank you! Rumour has it we might, just might, get our luggage in Tromso in 2 days. I am hopeful but not complacent! Tonight is formal night and captain and officers in the bars pre-dinner. I have pitched the idea of a network TV show called "Survival for the Over Privileged" It's gone down well 🤣

I am amazed that there's nothing to buy! We have been given a credit (thank you SB) but I'm gobsmacked at how little there is to buy. We travel on Brittany ferries regularly and i could kit myself out top to toe on a car ferry. SB not! No make up! Nothing!

No no, it's both of us! I happened to put his massive size 12s trainers in hand luggage as they took up too much room in the case, but he has no clothes either. I just pretend I've been in the hot tub in my bathrobe as I wander down to laundry to wash our clothes!

It was very stormy last night! We are a sea day followed by Svolvaer the next day, but won't pin my hopes on that!

I do hope so, at least there is time to get it there. I have worked out a cunning plan for shoes for our excursion tomorrow as I only have heels I wore over. I am size 6, husband is 12, I can wear the towelling slippers inside his shoes...bit like clown shoes. Needs must... 😂🤣😁