Mauzac

Yes! So near and yet so far... you couldn't make it up!

Update... Our luggage has arrived in Alesund from Oslo but Captain has announced, due to weather, we are not docking. Not sure what next plan is..

Thank you, yes. I hope Alesund happens and the weather doesn't stop us, As far as anything like a jacket loaned from SB I have asked two members of the ventures/expedition team who I know from past cruises, and I have asked three different Guest Services people at different times....nothing! I am surprised at this actually. Thank you for your response. 👍😊

The weather is very bad and this is the most rocky we've ever encountered on a SB cruise. (Not so bad as the Bay of Biscay in March though....that was something else!)

@Techno123 Thank you and yes we will ring our insurance co tomorrow. Just hoping we can get out in Alesund and I can buy some flat shoes.... slippers or heels just won't cut it on a RIB 😂 @SLSD yes I had heard that one customers bags were waiting for them at the departure airport as they flew home. Thank you for the helpful comments, when you have a bit of a dilemma, it's really good to hear feedback and suggestions and I do appreciate it. Tonight we were at a show, that's great because it's dark in there. 😂

Hiya.. we've just heard that instead of 10am it will not dock until 'some time in the afternoon' because we are 15ft plus waves and very windy. Then another sea day and then Svolvaer Lofoten on Thursday followed by Tromso Friday I pretend I've been in the hot tub which is why I'm wearing my bathrobe and slippers round the ship whilst I wash our clothes! We flew to Amsterdam then on to Copenhagen @skybluewaters

Yes but it is Alesund tomorrow! Not Wednesday

Thank you, they are hoping for Alesund but they were missing and then found in Amsterdam I live in hope! SB are doing their best and we are very grateful

Oh. Right.😥 I was just a bit down about it all, and your post has really not helped When booking flights through SB flight ease I twice questioned a tight connection and was reassured that it was fine so I do feel SB bear some responsibility

Sorry, just to edit so I can press the follow topic button which I missed with my original post

We are on Ovation Norway and Northern Cape and disaster! KLM have lost our luggage. Because we have flown and sailed all over the world with SB and when doing long haul I put a few bits in hand luggage...because this was a quick hop over to Copenhagen from UK, we flew with nothing but the clothes we stood up in. I know I know...we were stupid. 😥 SB Guest Services are progressing it but due to the remote locations of the ports they cannot say for definite we will be reunited with our luggage during the cruise. The point of my post is...(apart from a cathartic whinge!) I understand that over the last few weeks on this itinerary they have had 7 cases like this and I wondered if anyone reading this had this happen and had been reunited with their luggage?

And yet... on a long 65 day cruise we did stay in to watch a film and have the Main Restaurant delivered to us (with a couple of variations) a couple of times and it was excellent! It's not something we do as a matter of course but on a long cruise, sometimes you just have to stay in!

Me the same for Feb 2024 No way of booking.

@skybluewaters Thank you. I can see them if I download them, it's just a bit of a faff! The 'add security photo' is new since our last cruise (embarking September last year) ... first time uploading and it worked 👍

Yes, Mary's blog is wonderful and great pictures. I used to listen to it to send myself to sleep, he has such a mesmerising voice, I usually lasted minutes before I dropped off, so had to properly listen during the day! It's on an app called 'Calm' but the 'Norland Night Train' is also on youtube. He's done a few about Norway, I think I've got the right one, I've listened to all of his on Calm.

Thank you for sharing this. We embark Sunday week so it has whetted my appetite! Lofoten is particularly of interest to me because I listen to a sleep podcast by Erik Braa 'The Nordland Night Train' and he talks of Lofoten and creates such a magical picture.

Thank you for taking the time to reply. Yes, there is no 'plan your day' section for me. So I imagine it will all become available when we board. The strange thing is... it all used to work, and it was just fun to view some of the menus in advance nefore embarkation, but then it just changed. There is a new section 'add security photo', not seen that before! Thank you again.

We embark in 10 days. I don't have 'Dining at a Glance' on the app. I only have the individual restaurants and then click each one individually. Within that, there is a choice of 'Tonight's Dinner Menu' on each dining venue or 'Tonight's Dinner Menu (Accessible)' which doesn't work at all. So if I click on 'Tonight's Dinner Menu' the only way to see it, is to download it onto my phone, then open it within Downloads. It never used to be like this, it was easy to look at menus. It isn't now. I have, before, cleared the cache etc, and deleted the app and re-installed it. Still the same. Most frustrating.

@SLSD What an awful experience for you all and of course the Guide. I am so glad you decent people were able to talk to the Guide afterwards. We had something similar happen when we were taking in Halong Bay, Vietnam, on a junk boat. They were such lovely guides, as we cruised around the thousands of islands and rocks. A once in a lifetime excursion for us. Admittedly the weather was pretty poor but one man loudly tried to get everyone to agree to cut the tour short because 'if you've seen one rock, you've seen them all'. So embarrassing for the gentle Vietnamese tour guides and I walked out to the back of the junk and this man approached me and said... you want to go back don't you, you've had enough of this, haven't you? I'm afraid to say, I was really quite rude to him, (he had form on the ship for endless complaining) and basically I told him to keep quiet and that he was embarrassing everyone on the junk, and no, no one wanted to go back, and then told him not to speak to me again! It worked! He never said another word!

Ditto. But towards the end of the cruise. There are so many wonderful staff we don't see and they need appreciation too. I always remember Captain Tim Roberts and other officers doing a Q&A session talking about the wonderful crew. And he said that every day he goes to the Laundry room to check how the crew down there are doing because they work shifts covering 24/7 and are some of the hardest working on the ship. We don't see them but we sure appreciate them! 😊

We've had this before and never been able to resolve it. I think it is a BA thing. And we are doing that flight next February (London/Rio/Bueno Aries) so I don't hold out much hope.

We love Sojourn too, as it's the ship we went on for our first three cruises with SB, and subsequently have done the most cruises on it over the years. Good to hear @avalon1025 you had a great experience! Love the little dog on Deck 5 (luckily he isn't real, how times have changed !) 😁 🐕🐕‍🦺

Isn't the amount of emails you get about upcoming cruises, special offers, down to your email marketing choices on the SB website? There's a section for marketing preferences showing this... "Personalize your preferences for news, marketing updates, latest fares, specials and offers." and you can either opt it or opt out of that. I get lots of SB emails, they don't take a second to delete if not of interest! 😊

We had a crew talent show in the Grand Salon on the Grand Pacific voyage last year, it was fab! The guy who makes the appetizers in the Club in the evening, was brilliant with a guitar solo. One of the Spa staff became something else (hard to explain!) and sang their heart out. One of the Officers had the whole place rocking, she was nervous but nailed it! A great night, I hope SB continue to do this sort of thing, there's a lot of talent amongst the crew!

Brace yourself! We embarked at Vancouver last Autumn for Grand Pacific Voyage. We queued for exactly 5 minutes short of 3 hours, it was horrendous. Good luck! 😊