Call first thing Tuesday am due to Monday holiday. I had the same thing happen. I didn’t realize our final payment was due. No reminder??? Tried to call on Saturday. Closed. Called first thing Monday morning.. no problem making final payment even though it was technically late…I got up at 6 am ca time to be early in call cue. Still had to wait for 20 minutes.
A valuable discussion! Things have changed greatly in the world. There have been a lot of stressors the last two years and I think everyone has a mild ( or not mild) level of anger and anxiety. Confusing communication just adds to that. The world needs a big hug right now.
Also port changes.. that has happened to us many times cruising. ( fingers crossed for Mykonos this summer!) but I think the whole Covid situation has amplified the anxiety level to a new high. At least it has for me. I know seas can be rough.. ports missed.. It’s one thing to travel and not have the right tonic I like. It’s another to plan to travel in a suite and end up stuck in a tiny room in the bowels of the ship really sick.