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CDNPolar

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Everything posted by CDNPolar

  1. Why are you not doing the upgrade on AC with Viking Air? Would this not guarantee you the class that you want? We have regularly upgraded to Premium or Business through Viking Air? Doing the upgrade with Viking Air gives you the upgrade, because I agree with other posters here, that upgrading after the fact may not be possible because of the original class booked. You may be out of luck.
  2. The lack of general announcements in the cabin has been a pet peeve of mine, because although we don't spend that much time in the cabin, the first morning announcement is often just before we leave the cabin, OR, it is when we are in the World Cafe and people are so boisterously noisy in the morning you cannot hear it. We just came off of another cruise line and we loved their system. You could hit a button on the phone in the cabin and all general announcements came through the speaker on the phone. They did have a set schedule of hours that this would happen, and I think that it was 8am to 8pm. If these hours did not suit you then you could toggle it on and off as you pleased. This was so helpful and welcome.
  3. DV3 5107 is a "standard" Viking cabin. It is the same size and layout as the majority of cabins on Viking, but you have earlier embarkation, dining reservations, etc., etc. As far as a review, I have been in this very cabin on all my Viking cruises but have never actually stayed in #5107 if that makes sense. This cabin is 270 sq ft and the identical layout and furniture to the cabins I have stayed in. Very comfortable. As for the pack lighter comment, we don't pack light and we have never been without enough space to fully unpack. Sometimes, what may normally go in a drawer may end up on a shelf, but for us it all fits. The only thing that I can review that is different is that you are right at the aft, so you will get more motion if you have rough seas, but other than that, it is like all other cabins, very comfortable. We prefer mid-ship to minimize motion, but some love to be aft and some love to be forward.
  4. Yes, there are only a few on each deck and just off the elevator lobby. We were very happy with ours as we have always had the traditional deep cabin, this was a nice change.
  5. Yes, check with the cruise line. We required a negative test for a cruise line on December 28th.
  6. We were on Port side and we had incredible views of everything from our cabin and balcony. We chose specifically cabin 829 because if you look at the deck plans this cabin is wide not deep. We had a balcony that was 12+ feet long. From my experience of just a few weeks ago, other than what AlanCruise says about watching the launch of zodiacs, you have an incredible view of the landscape, icebergs, and whales from whatever side you are on. We spent far more time on deck 11 and you can walk side to side to see all from up there. There was much more to being on the open deck than on the balcony.
  7. Not really as it is all about the time you have on the Continent. We had one hour on land - give or take - each landing. The snowshoeing seemed longer because there was equipment to get on and we had to wait for all to get the boots strapped in, but in the end we were only one hour on the trail. The kayaking also seemed longer because of the time to coach and then actually get in the kayaks, but all actual events once started are about an hour. The general landings when you are more or less walking/hiking without a guide, you could steal a few more minutes because it is honour system to get back to the landing site, but then you may prevent someone else from landing. You are told very clearly at each landing site when your feet hit the ground what time to be back there. The only extended thing is the camping, but I don't think you are hiking with this.
  8. Agree. Will be a cold day in hell before I would walk on Russian soil.
  9. Agree with this piece... We just came off an Antarctica cruise - not with Viking - and the biggest part of this was that plans could change at anytime and they did. No research or planning would allow you to know that you were not going to get to this landing point today because weather threw those plans out the window so we are now landing here... We are planners in many ways, but we love the anticipation of the Chef's Table and we leave the knowledge of the menu until we sit down. We don't wan't to know in advance, and we have even said don't give us a menu and surprise us. This will likely get people riled up, but I think that many want to know too much that is really not that important. To me anyway.
  10. I have said this on other discussion threads. We book the lowest ocean category of cabin because for one, we don't ever intend to spend time in the cabin that we are not either showering or sleeping. What comes along with the lowest category of cabin is an absence of being able to book anything in advance in regard to restaurant reservations. We have NEVER had a problem booking the specialty restaurants after boarding and even on the next day. Pre-Covid or during Covid. The last cruise we were on had over 700 (I know not full) but we got Chef's Table 5 nights for each new menu at the time we wanted with no concerns. We got 3 Manfredi's nights as well at the time we wanted. There seems to be endless hype (sorry for the word) and worry about restaurant reservations in advance - same for excursions - that I wish that Viking would either build a better mousetrap or take away advance bookings so that everyone was on level ground on boarding the ship. This advance booking system seems to bring a lot of anxiety.
  11. We have air tags, but these won't stop a bag from disappearing but may help in retrieving it. We have traveled internationally through Pearson several times over the past 2 months. We see all the media scandal of what a mess Pearson is/was, but we have not experienced this at all. We have sailed smoothly through checkin, security, and boarding and had no issues. I am not saying that chaos has not happened, but I do believe the media grabs a picture of chaos and then it goes viral, but this is a moment in time. 3 times through Pearson in the last two months - round trips - and we saw none of this chaos. Pack necessary one or two days of clothes / shoes in your carry on. Be prepared for the worst.
  12. Just goes to show that you must read and understand the policy in full. Never assume.
  13. Just goes to show that you must read and understand the policy in full. Never assume.
  14. We have personally never done this, but my understanding is that when you decline Viking Air, there is then in the Air section of My Viking Journey a link to book transfers. You must be arriving and departing however the same schedule as if Viking Air were bringing you in which would mean that you arrive the day the cruise departs port (or starts) and you depart the last day when the ship docks. If I am correct with this, if you have a pre or post extension that you booked on your own, and not through Viking, you don't qualify for transfers.
  15. Yes, you are correct, you should get one landing per day and boat cruise where they run them - all weather permitting. The lottery excursions are: Camping, Snowshoeing, Kayaking, and Science Boat.
  16. We had to wait for one smaller ship to leave the area at one landing point before we could land. There is a max number of people allowed on the continent at one time at any landing point, so if a ship is there you cannot start your landing. This is not per ship max, it is a max at that landing point. We passed and saw other ships, but there was never another ship landing at the same time, or kayaking in the same bay. My impression is that the ships book these landing points in advance and have to stick to their times otherwise it would always be chaos. We looked frequently on the cruise tracker and there were often 15+ ships on the vicinity map.
  17. Very true, and I would never push this with crew... I would ask politely and offer them the option of not answering.
  18. There seem to be a lot of opinions of how gratuities are distributed, and from an email inquiry that I just received a call back for this was Viking's response: All monies received in the gratuity program are distributed directly to all onboard staff as a bonus. No monies are put into enrichment programs or equipment for the staff - all is as a bonus. I asked if this was per cruise, or per contract and the response was: We don't have that information available to us. Any additional question that I asked such as % to different departments, the response was: We don't have that information available to us. We will ask crew that we get friendly with directly in future cruises.
  19. Right on! We knew that we were faced with a lottery on the size of ship we were travelling and we would not have liked it if we got nothing, but we were prepared for getting nothing.
  20. ...should have mentioned Pergrina651 did, and that is that for purchasing transfers you must arrive when Viking would bring you in if you bought your air through Viking. Arriving early or late will not work. Oh, and the Viking Air that we are using in August is because the promotion was FREE AIR, and the cruise cost was not higher, so we would be foolish to book our own air. What we did was book Premium Economy and that ended up as a $1,299 CDN cost per person, but if we did that without the free air, it would have been a cost of about $3500 per person with PE.
  21. We have booked with Air Plus, with the TA and on our own. There are pros and cons to each. We don't find that the cost of Viking flights booked through Air Plus are more expensive. Before we make any decision on who to book air with we do a full analysis of airline, route, aircraft type, seating configuration, connection time, etc. We look at all that plus cost. We have done our pricing and then we will compare to Air Plus and we are talking "give or take" number of dollars difference. We would rather book our Air through Viking than through our TA because if that flight booking goes south for any reason, Viking Air Plus are on it - in our experience. If we book through the TA, then we have one more layer to deal with. We actually book more air direct ourselves now for more overall control. You will see many situations on CC where people are upset with Air Plus because of airline changes or schedule changes that were done without their knowledge. In reality - to us - this is not Viking but the airlines that are still impacting travel itineraries around the world without recourse. When you book on your own, you get the notification that something is changing and you get to deal with it over someone else just slamming you on another flight that you may or may not have wanted. We have a cruise in March that we booked our own air, and we have a Viking cruise in August that we are using Air Plus. So clearly we saw an advantage using Air Plus for the August one. Oh, and yes, the transfers are included, but you can purchase those through Viking if you book your air yourself. Even if the air with Viking were a few dollars extra, the convenience of landing and finding the Viking rep and handing over your luggage is much simpler than finding your own transport.
  22. "Cancelation" fees don't kick in until 120 days before the cruise date and you would have also paid in full at that time. (This for Canadian and USA bookings) If you are cancelling before that they can only take the deposit, but you always have the option with Viking to "revise" the booking to a different date or itinerary and not lose anything.
  23. STOP STOP - no, do not book a flight that early back to Canada. I believe that the Hurtigruten information states to not have a connecting flight in BA before 9:30pm the same day. The first flight - of three - that we were on did not leave Ushuaia until 12:30pm and these small charter airlines are often late. This is a 3 to 3.5 hour flight so the first flight would not get you back in time for that. The second flight was 1:30pm or something but the last flight did not leave Ushuaia until 8pm. These flights are only announced as to the departure time - like the lottery - on the wall of deck 5, about 2 maybe 3 days before the end of the cruise. I would personally recommend that you stay the night in BA and fly home the next day. Safest option. We stayed 4 days in BA on our own after. There were several people that were on our first flight out of Ushuaia that had 9pm'ish or 10pm'ish flights out and they were good. If you are intent on going same day, then book as late as possible but cover this with Hurtigruten before you pay for the flight or you may be having some expensive change fees.
  24. We did not ask, but the Expedition Crew claimed that the lottery is a real lottery. You sign up and then randomly you are chosen - or not - to do 4 or maybe 5 different activities. The activities in the lottery are: Snowshoeing, Kayaking, Camping, Science Boat, and one other that must have been insignificant to us because I cannot remember. All of a sudden there is an announcement and the results of the lottery are posted on the wall of Deck 5 atrium. The crowds rush and you battle the crowd to get close enough to see if you were chosen. We got one of four that we signed up for, but it was clear immediately as I looked across the lists that one cabin number with 3 people in it was chosen for 3 different things. Why it is clear to see is we were two in the cabin and then our cabin number appears twice in the list indicating that both of us go. This cabin appeared three times in a row on the lists and just stood out. We talked to 2 couples that signed for 4 things and got nothing, where one cabin of 3 people got three things. Is it fair? To the cabin that got three things yes, but to the cabin that got nothing, no. It is a lottery. The truth of the matter is this: Only 100 people can go ashore at one time and the expedition crew are busy with transiting people back and forth. Only 16 people can kayak at one time and it takes almost 2 hours to get that 16 suited up, briefed/coached/trained and then out and back in. Camping has a limit too. The science boats have a limit as there are limited science expedition team. All of the above is also dependent on weather. If the weather changes - which it does in a minute - then excursions are cancelled or moved to another destination. We lost all excursions in our first day of five days at the continent because of weather and you cannot make that time up. Lottery "winners" are also chosen as Group A, B, C etc. If A is to go this morning and weather does not permit, then B gets bumped and A goes in their time slot. If this continues, some of the lottery winners get bumped all together and are out of luck. We were coached by our TA many times and by the posted information from Hurtigruten, that you must be flexible and ready to accept changes in schedule and activities. It is conceivable that you could have several days of poor weather that severely impacts excursions. For instance, we never go the polar plunge because the two places that were set for people to participate the weather or conditions were not ideal, so it did not happen at all. If you want to guarantee that you are going to get the expedition excursions you want, then you want to travel on a smaller ship. We had friends go on a much smaller ship and they got every activity and also got to land on the continent twice a day. We were only promised once a day at best. Smaller ships have more flexibility to ensure that you get what you want, but weather still can impact what they can and will deliver. You cannot go into this with the expectation of Kayaking and then be devastated if you don't get it. If you go on a cruise like this with that expectation you will most likely be disappointed and there is no recourse with the cruise line. Oh, and no, having a more expensive cabin does not give you privilege in the lottery, or it would not be a fair lottery. If you don't win the lottery do you have other fabulous options? If the weather is good, you have one landing per day and potentially a boat cruise that are promised to everyone. Other fabulous options are gaze at the enchanting scenery from your balcony, or the Explorer Lounge with a drink? There is nothing much else to do on this ship if you are not on excursion other than gaze at the landscape, the icebergs, and whale watch.
  25. We have both a Uniworld and a Viking River cruise in the coming months. I have never asked the Stateroom Attendant what happens and if they have to turn in their cash tips. I will ask on both lines. I have also emailed Viking to directly ask what the tipping policies are. Let's see if and how they respond. Like one poster above, I have also seen the faces light up with a $20 USD bill. This is huge for them. When you look at the value of the currency of a country like the Philippines, and then take $20 USD and convert it, this is big for them.
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