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CannotSwim

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Everything posted by CannotSwim

  1. I've had the Change Flight button appear for me, I've also had it not appear. I haven't taken enough Viking cruises to figure out the pattern. When it appeared it was very useful -- nicer than calling Viking Air. It's not that I hate talking to people, but seeing prices and times in front of me is nicer than having them all read over the phone. I get Viking Air only if I get bad flights and I know there are better -- and the new Change Flights prevented a call to Viking Air. The costs seemed reasonable after I checked prices on some ticket web sites. I don't know if it is cheaper or more expensive than Viking Air, but I expect cheaper since they don't have a person sitting on the phone with you for an hour trying different options.
  2. It's good to have multiple credit/debit cards, sometimes one gets rejected (even if you notify then of travel) or is hard to use for some transactions. But for all the cards check whether there is a foreign transaction fee. We got a new card when we started traveling abroad often. Since I'm talking cards I'll drop in my standard announcement: If an ATM or credit/debit card transaction offers to let you convert to dollars just deny the offer and take the charge in local currency. The credit card network will give you a better rate. (One European ATM transaction cost me $207 total on my bank statement. The conversion offer I rejected was $237 plus a bank fee.)
  3. I'm a vegetarian -- I don't eat any meat or seafood -- and I drag my spouse to Chef's Table. They are willing to accommodate me, often with items that look very much like the standard items, and I enjoy the style of dining at CT. My spouse gets occasional substitutions as well.
  4. They sat you need to have it picked up by 9:00, but that doesn't usually matter for standard (next day service). Same day service is usually 50% more expensive (and you need to pay the surcharge if you have included laundry), and making the 9:00 is probably required.
  5. Any menu can be adapted for vegetarians who don't eat fish, so pescatarian would be easier. (Sometimes I have substitutions for three of the five courses.)
  6. The menus used to be available on My Viking Journey (after you book), but since the pandemic I haven't seen any way to know the menu until you board. (I suspect the change was made because of worries about pandemic supply change issues, but kept it because there wasn't a large push-back.) They seem to start a new three day stretch of a menu at the start of a cruise, but there probably isn't a consistent first menu. We are happy reserving Chef's Table without knowing the menu, and would encourage someone who likes that type of meal to do that. The restaurant will create substitutes for anything on the menu if you ask. I'm a vegetarian so I sometimes have three substitutions in the five courses. My wife has nothing she can't eat, but about half the time she has a substitution as she prefers not to eat duck or lamb. We make as many reservations as we can before the cruise, and on the first day try make more to hit other menus -- with no care about what is actually on the menu.
  7. The one advantage to a combined machine is not needing to return after washing, find an available dryer, and move the laundry. Just put it in and come back when the laundry is finished. Hopefully they give a good idea of when the drying will be finished so the machine can be emptied and not sit full waiting for someone to show up
  8. I expect the problem is not figuring out the options, but presenting it to the user in a way that isn't confusing. The agent can help ensure the customer knows the differences between the rooms for each leg. If someone hears "free laundry" and ends up not having free laundry at the point in the trip they need it then there's an unsatisfied customer.
  9. It looks identical to the previously mentioned. Same benefit, same cruises, same expiration time. Different code, different phone number, and three of the cruises in the list are in a different order. (I booked Holland & Belgium from VHT22. The low end cabin prices make for a much less expensive cruise.)
  10. Our package for an upcoming cruise includes "150 minutes". On the web site I see: Internet Package (150 Minutes) 150 minutes of internet connectivity QTY: 2 This seems like we get 150 minutes each. How does this work? Do we each create accounts on board for the Internet, or create accounts ahead of time? How do we start and stop using the minutes?
  11. I once saw a foreign transaction fee for a charge from the boat. When I talked to a Viking agent a few months later and mentioned the fee I was told that Viking would refund it (but I didn't do that as the amount wasn't large and wasn't worth digging through my records to get the information to report it). Since then I've used a non foreign transaction fee card.
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