This is from a friend. I am shocked NCL is saying they won't protect the customers they booked!!! "Cannot believe this. My son is on the Breakaway, which left today. His friend had airfare through NCL and he was delayed. The ship left rather than waiting for him and the 23 other people. They are telling him that he has to find his own way to Costa Maya and if he doesn’t go, that he will forfeit the fare he has paid. They said since he didn’t buy the travel insurance that they do not have to do anything for him. I was like, they booked the airfare. And he had wanted to come in yesterday, when Michael came in, but they screwed it up." We are all currently booked on future NCL cruises but this will make me rethink that if NCL doesn't step up and correct this!!! (And I asked...he did not use a travel agent)