Greetings from a sunny Juneau!
We're all super excited to welcome everyone back. I own a tourism-related business in Juneau (we do not service the cruises though, and NO, I'm not here soliciting business) and wanted to pass some information along and a plea.
Princess is pushing the MedallionPay program, and HARD to guests and also vendors on the ground. While the benefits, as a consumer, are appealing, they are horrible for the merchants who use it.
Princess is charging vendors 17.99% processing fee (versus 2 to 4% normal credit card fees) and also tracking ALL of your sales & information. This is a HUGE cost to the vendors and shops that accept it, as most of them are already on a small operating margin.
Businesses, especially here in Southeast, are also dealing with labor costs that are about 33% to 50% higher than normal, a seasonal workforce that is having a VERY hard time finding a place to live (which also means the places they CAN find are exorbitantly high), and many of us are also dealing with a new tax bill from the City of Juneau where most of our property taxes were nearly doubled this year (their claim is no annual assessments have been applied for years, so they decided to increase everyone's values from 50% to 100% this year). So every penny we can keep, as a shoreside business, really does affect our bottom line.
We all love Princess (as do I) and I enjoy sailing on them, but wanted to make this plea here since most of my fellow business owners aren't cruisers or have a login for this site.
Backup (fees)
flyer front: