For our cruise on Vista a few weeks ago, we were able to get Lyft from our hotel near the beach to the pier. It was no problem for us. It may vary depending on check-in time. We had the first check-in time of 10 am. We requested a Lyft around 9:20 thinking it may take a little bit, but it didn't. We arrived at the port very early. As my previous post says, you still cannot be dropped off or picked up directly at the port by Uber. Not sure where the other information is coming from, but as of today, you still cannot. We used Uber the day before our cruise for a couple of trips around Galveston, but had to use Lyft to get to the port.