100% agree and I always try to separate reviewing the ship itself vs whether I had a good time on the cruise. I was on the Pride for 31 days starting May 19th. Now that it's been two weeks since I left the ship, I can have a clearer mind reviewing her.
The ship is indeed overall in rough shape. Having said that they try to keep the ship as clean as it's possible with the limited staff that's on the ship.There are nicer areas and not as nice areas. The nicer areas are the MDR, the casino (the casino has all new slot machines, gaming tables, chairs) and where the Alchemy Bar is (that should be of no surprise since that section of the ship was renovated/facelifted when they added the Alchemy Bar). The areas that are not so nice are the outdoor areas (if you followed some of my posts you'll see I was very critical of the cabin balconies and how dirty they were) and the buffet (those blue 'water' lamps are hideously tacky). The cabins are in ok shape but the bathrooms need updating.
I had a great time visiting al the different European cities, but the current CD, Felipe, is TERRIBLE. There's no communication (when did CD's stop making daily videos that loop on CCTV?) There's four different ways to communicate with passengers, print, PA, CCTV, phone app. But apparently the Pride doesn't want to use any of these to communicate with passengers.