Mike&Nancy

Serenade will always hold a special place in our hearts as well. We did a B2B on her in January 2010, just a few weeks after the Haiti earthquake. They held an auction (proceeds towards Haiti), and as a result I got to blow the ships horn leaving port one day, and we got a tour of the engine room. Both are unforgettable experiences, and I doubt either will ever happen again. She's special for sure. Nancy

We did this in October of '22. It was quite a walk to get there, and 15 minutes sounds close. I remember commenting to my DH that this trek could've been deceiving to some people, and I hoped they were adaquatly warned. It must depend on where exactly Hornblower docks. 🤷‍♀️ Unfortunately, we had a cool, foggy day, and they ended up cutting our tour short, but offered the next one for free (different direction, so no fog.) I'd give it another try, but I was not impressed that day, lol.

We sailed her 2/4, and there was only 1 "formal" night which they called something else. Dress to Impress maybe? We saw little to no "formal" attire.

We did this cruise in October, and also got back on a Saturday. It was a long way from the ship to the airport, and we had a cab driver who was very aggressive. Maybe too much! 🤣 Anyhow, I'm all for pushing the envelope when it comes to great flights, but I would have to pass on this one. We were one of the first off the ship (not self assist), and I think we got to the airport around 9:00-ish for an 11:00-ish flight. We also have TSA-Pre, so that's another deciding factor for you. You made the right decision, but sorry you lost that flight. Did you check flights out of Long Beach? Much closer to the port.

It would be nice if they would at least send out an email acknowledging the trouble/difficulty/screw up whatever they want to call it. If they aren't going to honor it, maybe they could replace it with something else, a FCC or OBC or at the very least an extension till they figure their **** out. I'm disappointed to say the least, but I also don't look for a single thing to come from Princess. ☹️

I've given up any hope.

How hard can it be to write a few words, include a link and hit send? 🤷‍♀️

I haven't received mine either. I got verified on 11-22. Waiting is hard.

I couldn't get verified even though I qualified last time. ☹️

If you order off the app, please please please watch for the server. We watched one poor server walk back and forth a few times trying to deliver the order. He checked his device several times (I assume trying to confirm the picture on the order), stood around for at least 5 minutes, all the while the guy who ordered sat less than 2 feet away from him and couldn't be bothered to shut his mouth long enough to watch for his order. I feel for those servers, they waste an awful amount of time trying to find people. I imagine that's going to get old fast. On the positive side, we ordered off the app twice, watched for them, and had our drinks quickly. Much sooner than if we had gone to the bar to order.

I commented on this to my DH while we were waiting in the terminal a couple of weeks ago. They no longer care about our GI issues. 🤣

Thank you to everyone who took time to explain. Now I know how a guarantee works. 🙂 We are past final payment for those who asked. We also called today to see if we could possibly switch cabins more towards the aft, but there aren't any available. She was able to offer us a cabin on Aloha, but still forward. I've noticed lately in looking at cruises with Princess that booking a guarantee is becoming the new norm, even for cruises that are far out. It's frustrating to me, as we prefer aft, and I like to know what I'm getting when I book. Oh well, we were at their mercy this time to get that FCC used up. I can live with it, and honestly we'll just be happy to be back onboard. Thank you again, everyone. You were all so helpful. Nancy

Hi everyone, We had a FCC that had to be used by the end of this year. We selected a cruise, chose aft, and on deck 15 (Discovery Princess.) We weren't allowed to choose a cabin, just a guarantee, but definitely those 2 factors. My naivety led me to believe we'd be assigned a cabin on deck 15 aft. Wrong. We're forward on the Baja deck. Is that how this works? They just assign you a cabin anywhere? What's the point of selecting a location then? Wouldn't it make more sense to pick a category, and then they put you anywhere? This is the first (and last, lol) time we've booked a guarantee and I fully admit I obviously didn't understand this was a possibility. I guess I just don't get why they have you choose a deck and location to only put you wherever. Just wanting to understand the logistics behind it. Thanks!

We got the email on Tuesday, and received them on Thursday via FedEx. They were mailed from Singapore. Our cruise is 10/15.

We tried to do the same with a cruise that left on 1/8/23. They would not budge. Very disappointing.

Have heard that GC has or is thinking about shutting down. Anyone been there lately?? Thanks Mike

Thank you! That's so helpful to know, and we'll definitely try that. Nancy

That's the one.

We have a FCC that expires the end of this year. We had a cruise booked that left on 12-27 for 10 days. However, after Southwest recently released their flights for that time period, cruising over the holidays just isn't going to work for us. We called and the rep told us that Princess is extending the expiration date on FCC's for 3 months, but we needed to send an email requesting that. It's been 10 days so far, and haven't received any reply. We haven't cancelled the 12-27 cruise yet, we have booked a cruise for 1-8, but final payment will be approaching soon for the December cruise. I'm not sure what we'll do if the FCC isn't extended. I hate to lose it, but not as much as I'd hate those flights we'd have to take, lol.